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February 2024 by Ron Walker
I was surprised with the help I got especially with the place being so packed and line all the way to the door. The fact that they had the item and size I wanted, after failing miserably going to multiple stores across the street
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December 2023 by Tamiko Contee
Selection is good, they have lot of sale priced items, very helpful, accommodating and professional.
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November 2023 by Angela Wilkerson
Young lady that waiting on me was so professional, pleasant and helpful.
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June 2023 by Tracie Moore
My daughter and I went to this location on yesterday evening I must say walking to the store. I was very disappointing the strong smell of weed instantly gave me a headache. THIS IS NOT OK ! The sales associate seem as if she was high herself when I was kept asking her the same question to three times she seem to be a little frustrated when I’m asking her if they had a different shoe in her my daughters size. Needless to say we left the store without shoes.
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April 2023 by Maya Brown
they can’t even pick up the phone.
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April 2023 by Andre Holland
Didnt have my nike boots
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April 2023 by Rita Anderson
Very limited selection and very slow service, but customer service wasn't bad.
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March 2023 by Marvin Underwood
I went to DTLR in forestville Md. and brought 3 pair of jeans because I wanted something a little more stylish. Got home tried on the jeans and jeans didn’t fit me well. So I took the jeans back 2 days later and the store attendant told me the only refund I could get was store credit even with a receipt. No one told me before I paid for these items that there is a no cash back policy only a gift card. The sad part is 90% of the clothing in the store I can’t fit so why would I want a gift card. I will make sure that my friends and family take their money and business somewhere else
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February 2023 by Ryan Walters
Customer service is horrible. Come to think about it, I've never been to a DTLR with good customer service. Sad
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January 2023 by HARTBREAKID
always cool and friendly when i go in, they try their best when understaffed too
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October 2022 by XquiziteArtz Muziq
Amazing employees. Fast service
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October 2022 by Michael Barnes
found what I wanted at a good price
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September 2022 by Yvonne Simmons
The sales clerk had a serious attitude. She didn't say the store does not give cash refunds. I returned and rebought 3 pair of shoes because of tax free week. She didn't appreciate that. The difference was not that much but it was my dam money plus I bought an additional pair. Now she returned it to my card knowing dam well it takes days for that process to complete. Luckily, I had enough cash to re-buy. These younger generation folks leaves you feeling ? ? ?. These are the folks that will be running the world. Sad...dad...sad.
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May 2022 by Felisha Youngblood
They have ok shoes in here
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March 2022 by Doris Jackson
So unprofessional I waited 30 mins for someone to check for shoes she forgot and went to other people I had to remind her then the other people left , good selection of shoes though