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January 2024 by India Hicks
I highly recommend this place to anyone.Ms. Mary is very professional, resourceful, and accurate!!!!! Ms. Mary has been preparing my taxes for several years. I give them 5 Stars!!!!
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July 2023 by Janell DeBrew
My social security number was stolen someone from that office tried applying for unlimited credit cards with limited spending with two different banks. No one is returning my calls. Be careful. Location is District Heights Md.
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July 2023 by Pandora Jacobs
Jackson Hewitt really helped me when l needed some one with a lot of experience,l can recommend them to everyone, Thanks ? Jackson Hewitt for everything
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May 2023 by Ryan Nicole
I have been filing my taxes at this location for the past 4 years. The staff is always so friendly & helpful. They take the time to explain what needs to be done in order to receive the best outcome with your taxes. I've done in-office filing & I've dropped off my paperwork. Both experiences were smooth and everything was completed efficiently & in a timely manner.
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April 2023 by Le Will
They lie while smiling in your face. Biggest refund my a**. They lied last year and I was a fool to give them another shot this year. How do you pay taxes all year and still owe over $8, grand to the irs. I even had extra taken out just in case. And they advertise that you can get up to half off for filling with them. But failed to mention it was for first time fillers only. They said to me hey you owe the IRS only $8,700 this year and then turned around and said, now you have to pay us $488.00 for about 1/2 hour of getting me my biggest refund ever?????????
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March 2023 by Sheila Sharps (RosettaQueen)
The best professional tax preparer for me !!! 15 years I look forward to 2014!!! For Jackson Hewitt to do my taxes!!!
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March 2023 by Allan Clyde
JH has done my taxes for as long as I can recall. Ms. Better and Ms. Campbell are the best. They care and make the process seamless, informing me of everything that would apply to my return.
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March 2023 by Tony Carr
I am always treated with respect and have been doing my taxes here for a number of years
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February 2023 by Veronica Perry
I highly recommend this location. Very pleasant staff each time I have gone in.Ms. Paula is very professional, resourceful, pleasant and quick but accurate! Ms. Paula has been preparing my taxes for several years. I’m going one day this week for her to prepare them again. I give them 5 Stars!!!!
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February 2023 by Anita Mcghee
I have been going to Jackson Hewitt for 20 plus years and I must say that my tax preparer Ms. Paula is the best. She is very knowledgeable and professional.
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February 2023 by Jay
Great people, great vibe, very informative and passionate for what they do. I go back year after year and enjoy the relationship I've formed with the staff there.
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February 2023 by Angela Tucker
I have always had a positive experience with this location. The staff is friendly and Miss. Paula is the absolute best!!!!
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December 2022 by Shannon Brown
Jackson Hewitt has always done a wonderful job .
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April 2022 by Nakia Wallace
Please be aware when doing business here . I don't even know where to begin . My friend came in and was initially charged the $65 filing fee and told they would deduct the remaining tax processing fees out of his refund ( which is standard in the tax business ) however later he was told by Jackson Hewitt that the IRS was " holding " his refund pending he provide a copy of his daughter's report cards / medical documentation ( as proof that they lived at the same address as him ) Jackson Hewitt then switched from the orginial signed agreement and demanded payment in full to process his tax returns . I thought this was weird being as though Jackson Hewitt claimed he had not been officially " audited " by the IRS the IRS was just requesting additional documentation pertaining to his dependent's. I even got into it with one of the staff when I inquired as to why he had to pay $600 why couldn't Jackson Hewitt just wait for his refund to be processed by the IRS and take what he owed out of that ( as was the orginialagreement ) especially since he had already given Jackson Hewitt the documents the IRS said they needed . Jackson Hewitt refused . He had to pay $600 out of pocket and then was told his refund would be processed since he had given Jackson hewitt the documents the IRS had allegedly asked for . Now fast forward a few weeks later and the IRS is now saying he owes them back taxes . I believe that Jackson Hewitt knew about the back taxes situation and was purposely dishonest which explains why Jackson Hewitt refused to wait for the IRS to process his refund ( and take their tax fees out of that ) they are money hungry and weren't even interested in working with him on lowering the $600 . He came in 3 times and made payments and when he only owed $20 Jackson Hewitt still wouldn't send his returns to the IRS until that remaining $20 was paid ( petty ) you'd think they'd be more understanding especially considering many ppl were impacted by the Covid pandemic . He basically was forced to pay Jackson Hewitt $600 just to get them to send his returns to the IRS and was then told by the IRS he owes back taxes and won't be getting anything back and I believe Jackson Hewitt knew early on about the back taxes and purposely withheld that info while forcing him to pay the $600 processing fee out of pocket . We also asked Jackson Hewitt several times to give us a copy of the notice the IRS sent them claiming he needed to show documentation regarding his dependents and to this day we still don't have that notice . I have 50,000 followers on TimTok and I am going to post a video there telling my followers to be aware ..
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March 2022 by Lil Keyy
The ladies that helped me out were GREAT ! The music was good everybody , it was clean and everybody was very helpful. I love to see a team of black woman working together. Keep it up ladies ?
