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April 2024 by Cary Michael R.
I recently had a remarkable experience at Pep Boys in District Heights, MD on Wednesday, April 3rd. I brought my car in for an alignment, as suggested by my trusted mechanic at Hi-Tech Auto Repair. Corey, the service tech, went above and beyond to ensure my satisfaction. He informed me that due to the damaged tread on my existing tires caused by the bad shocks and struts, I needed to replace all four tires for a proper alignment. Corey promptly presented me with the option to take advantage of their Buy 3 Tires Get 1 Tire Free promotion, finding the most affordable and high-quality tires for my vehicle. He estimated the service would take approximately 2 hours and promised to call when my car was ready. True to his word, Corey called me as soon as my car was almost prepared, and he also took the time to discuss other potential issues resulting from the alignment. His fairness, courtesy, and overall pleasant demeanor made the experience truly delightful. I wholeheartedly recommend this Pep Boys location and will undoubtedly return for future service.
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March 2024 by Errol D.
Crystal and Cory were very polite and helpful. Thank you for your attentiveness. The price seems fair and I did not feel like I was being convinced into upcharges. Thanks again.
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February 2024 by D & B Organics
This is the only place I bring my car. Some days you have to pack your patience because they be busy but it’s worth it! I’ve never had an issue with the new people. Thanks Pepboys!
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February 2024 by Halle Berry
The staff was atten and super quick!
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February 2024 by George Hawkins
Fast! Friendly! Reasonable service!
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February 2024 by A G
On today, I took my Uber rental Tesla to this location for tires. Upon arrival, Corey greeted me with a smile and was very polite. After explaining the reason for my visit he assisted me without hesitation. He immediately contact Hertz to get an approval to do the work. Unfortunately, the wait was extremely long, and at no point did he complain. After receiving the approval, he made sure the work got done as they were closing in about 2 hours. I.am extremely grateful that he went above and beyond to assist me and did not have me come back the next day.
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February 2024 by Nik Nik
The service was great. Very quick and great communication
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February 2024 by Gary Lewis
The customer service team was very professional and efficient.
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February 2024 by aisha jenkins
Very Good, And Didn’t take very long!!
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February 2024 by Marie G
I always come here to get my oil change... customer service is always on point and they really look out for you!
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February 2024 by Vincent Carpenter
Enjoyed the visit!
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February 2024 by Michael Price
The oil change was quick and they were professional.
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February 2024 by Keith Tolbert
Excellent service!! I was in and out quickly and the service from Crystal was phenomenal!
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February 2024 by Shawanna Davis
My service was great and did not wait long. Was out before my son's DB training. Thank you!@
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February 2024 by Annette Mercer
Corey is very professional as knowledgeable. Service rendered was outstanding and reasonable.