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February 2024 by Valery Holmes
⚠️ WORST MORTGAGE COMPANY.. THEIR SYSTEM IS DESIGNED TO MAKE YOU MISS PAYMENTS EVEN IF YOU HAVE AUTOMATIC PAYMENTS. THUS, THEY MAKE ALL THESE FEES AND CHARGES AND START SENDING THREADS.WORST OF ALL, THEIR AGENTS AND CUSTOMER SERVICE REPS ARE NONCHALANT, AND CONDESCENDING AND TALK TO YOU WITH SO MUCH ATTITUDE.
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December 2023 by Mario Strba
When you apply for heloc you have to apply for refinance the house and they convert it to heloc then you talk to multiple agents credit approved and then underwriting department declined and you like to talk to them the don’t pick up phone and they don’t care to help you worst customer service for not care about your only about them self because bank have rate for heloc is over 10% not recommended to even apply and waisted on my energy to provide all the documentation ?
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April 2023 by Jetti Pifer
Flagstar bank is the worst bank I’ve ever dealt with. They have no customer service and have no idea what they’re doing. No one says the same thing. Never will deal with them again.
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January 2023 by Isaac Keever
This Bank drags it feet whenever it can to keep making money. Getting PMI removed is a 6-8 month process.... so they can continue to collect payments...
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July 2022 by eugene shaw
Bad bank to do business with; always inventing fees for services that were free; failed to except payoff when agreed !!I will never do business with them again !!
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March 2022 by Sami Elouassi
Had a horrible experience after talking to numerous agents and not being taken serious nor them actually do their job. They expect the cusotmer to do all the work and not professional at all. They also increased my mortgage due to their lack to acquire a document that they needed and never informed me. Not once but twice and I have to do all the work for them. for me then to take forever to make any adjustments. Think twice before going with Flagstar. it was a mistake to go with Flagstar