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March 2024 by DAVID DELEON
Yes it has changed, because of the dedicated senior workers who have not only left, but have retired, and that being said it's a shame that our young generation has picked up that respect, and courtesy. It goes along way!
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February 2024 by Y A
The employee who is picking up the phone evening of 02/04/24 is hanging up while we are asking questions. Management where are you looking? Your employees are a nightmare
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February 2024 by Michelle Hatton
Terrible. Every time I go in there, the carts are all out in the parking lot, not in the entrance, or they’re out of bags. Today, I went in there and they had no hand baskets. Where’s the courtesy clerk? Customer Service is unattended and the manager is off snuggling with the Starbucks people. This Safeway used to be nice but the quality of the produce and customer service has gone way down.im going to Giant.
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February 2024 by Miss Brown
It’s always something with this location as it pertains a pick up order. Almost every time I receive a message “ Safeway: Apologies, your pickup order is running behind schedule but we'll notify you as soon as it's ready.”This is an inconvenience all the way around the board. Most people choose their pick up time according to their availability and This places always drops the ball.
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November 2023 by gigie yanez
I had rx at clinton, they transferred to Swan Creek. I called Swan Creek and they said it was there, then I told them I was on my way to pick it up(on Nov 28 3:30 pm aporox.) I have no one to help me w my Disabled spouse, I went to Swan Creek in less than an hours. They said it was just transferred to Clinton.Then today at 12 I went to Clinton. They said it is at Swan Creek!!
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November 2023 by France Zeal II
I almost forgot coming here, but there’s a lady in this store who’s really commendable. She has lovely smile and immense patience with all my questions. Carrisma, thank you for all your help, it was so busy the other day but you still manage to help me with the stuff I needed! Great service. Safeway, you got a gem in you!
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November 2023 by CM BT
I already love going to Safeway but this location is the best among all. Excellent and superb customer service!!! The staff give you space but ensure they are readily available for any questions. Customer service is really one of the best I have experienced ever!
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November 2023 by Paula Freeman Ciskowski
Don’t try to use the pickup service at this store. I ordered on the website and called the number on the sign when I arrived. No one answered, and the voice mailbox was full. I went into the store, and it took 15 minutes to get someone to give me my groceries. 2 items were out of stock (obviously they don’t keep the stock up to date on the website) and one item wrong—it was the ‘No sodium’ version of what I’d actually ordered. I’d used this service once before at the Waldorf store with no problem, but I won’t be trying it again at this store.
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November 2023 by Anon Ymous
Worst grocery store in the area. Terrible customer service, most of the employees are rude, have attitudes and ignore you or don’t acknowledge you when you speak to them.Like seriously, how is this place still open?!The produce is rotting and they have expired food on the shelves.To management seriously, get your employees in check and retrain them to have at least SOME manners. It’s incredibly disheartening being mistreated/disrespected by our own Community.It’s insane that Maryland residents need to travel to VIRGINIA to getquality customer service or quality food.SRSLY Get it together.
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November 2023 by Charles Niner
Do Not Enter! This is the worst grocery store in the area. I lived in the area for years and could walk here. Instead I would drive 10-20 minutes to the nearest grocery store. Their produce was always going bad, products expired, and customer service is atrocious. If the other locals would stop shopping here for convenience they might do the right thing and shut this place down.
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October 2023 by Bryan Gaulin
Nice place. THEY just upgraded the place with new floors and refrigerator shelving system.
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August 2023 by R Moore
My morning Starbucks experience was great. The manager, she is quick efficient and knowledgeable and understands that people want to get in and out!!!
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August 2023 by Danyelle Boekholder
Good store, and great employees. Miss Simone is a treasure and a ray of sunshine! I shop early and her smile and good cheer stay with me all day.
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May 2023 by Truth C.
I buy $6 subs and they never tell you everything it's on the sandwich also you don't know what kind of cheese you're getting. They seem to put the same cheese on all the sandwiches which is like white American cheese it seems even on the Italian sandwich it's supposed to have provolone... They don't even put swiss cheese on ham. On top of that when they give you a sandwich there's no meat. There's like two or three thin thin slices that stretch the whole sub it's a rip off
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May 2023 by carol carter
Went in there for Easter dinner. Thank God they had potato salad left because we went to another supermarket and they were out. I love their potato salad.