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May 2023 by Bri B
There is no car wash at this location. Repeat, not a car wash.
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May 2023 by EW SAMUEL
Husband took my 2016 Audi for MD inspection. Only minor repairs sited, but felt the inspector would find anything in order to charge the extra $20 re-inspect fee to total $100. Plus, noticed bumper was scratched, but bottom line was our word against theirs! Other than that, it was a good inspection just never again! ?
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April 2023 by Annette Brown
The mechanics at this station are phenomenal. Every time I have taken my vehicle here it has been excellent workmanship and detail. Thanks so much for all you do. ?
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January 2023 by Sterling “Big Russ Healthy 365” Russell
Got the service team to work on my lexus, brought my own spark plugs and coils, they changed them and i heard a knocking noise after i got it back, took it back to them to address that noise, they forgot to tighten something and charged me for it. Never will take my cars to them again. I wouldnt put it pass them to setup something to fail so you could keep bringing it back to them. Try R and G in Alexandria for great service and prices...
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November 2022 by eddie moore
I often have work done here. They're pretty good and close
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June 2022 by Alicia Washington
Completely disgusted with my experience here. Make sure you ask about the quality and warranty on parts. I paid almost $600 for wheel bearing parts for it to give me trouble after 16 months. There was only a year warranty and the best they could do was give me half price on the parts and labor. So basically, I would be paying almost $900 within 16 months. Straight ripoff! Make sure you ask questions before you get any major services done. I definitely will not be returning for any services due to dissatisfaction!
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April 2022 by Dude Guy
Had a nail puncture my tire and the Shell Service Station was able to get the tire patched in less than 30 minutes.
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July 2021 by Haritha Vasat
My new go-to mechanic! Brake service and oil change was quick & thorough. As a woman, I greatly appreciate being spoken to as an equal. Everyone went above and behind, getting me back on the road safely.
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June 2021 by Wanda Bannerman
My back tire kept losing air. I called them on Saturday and they told me I could bring it up right away to check it. Within minutes they had fixed it or plugged it whatever they did it didn’t cost very much money and I was back on the road, so happy
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December 2020 by Eugene Revells
The service is very poor. The gas pump use for GIANT Food gas points, never work.I had 325 points for gas, the pump tell me that I no points. I know that I had 325 points. I will never go back there again.
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September 2020 by Patricia S.
I have been to this station for a variety of car repairs and regular maintenance, about 8 times, in the last 3 years. I have been extremely pleased each time. They are prompt in getting to my car, their diagnosis has been exact, they keep me in the loop as they are working, and they are efficient. Each time, their prices have been less than what I used to pay at the dealers, and they have been fair and honest. They allow you to bring your own parts if you choose. I will continue to use this service and I will recommend it to my friends. My neighbor told me about them and I am grateful.
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August 2020 by Dillon S.
They scammed my grandfather with predatory towing. Called him after he was already asleep to inform him that his car would get towed after paying 300 dollars for a new battery (which is already a scam). They parked his car in a spot it would get towed, then made him pay the 225 dollar fine. The tow location was extremely far away and offered to tow it to his house for another 125 dollars. Scamming the elderly and predatory towing are two of my biggest pet peeves and they managed to combine them into one transaction. I used to fill up here all the time but never again after hearing what happened.
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January 2020 by transpotomac security
Whenever you use your cellphone to get discount they automatically slows the pump so you will leave without pumping full tank. So poorly
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October 2019 by Ray L.
Best place to go for safety inspection in Fort Washington! The fair and friendly staff do a great job at explaining any issues with your car, along with options to resolve.
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October 2019 by Ron Joy
Just concluded getting my Jeep Grand Cherokee inspection and resulting repairs which were fairly major... mechanic Al and Master Mechanic Aqeel were quite professional, thorough and timely even when presented with a problem hindering a problem free repair. I also frequent the station for gas and so forth. In all areas everyone is friendly, professional and made me feel at ease.