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March 2024 by Cindy Brendle
Caliber was one of the repair shops that CSAA Ins had on their list and I’m so happy I chose them!! They took care of me and my truck after an accident with not only excellent repairs and bodywork, but everything electrically was working again even my remote start feature and they also detailed the inside and outside of my truck making it look like new!! Thank you Caliber for doing such an excellent job and for the great communication all the way through the process!! The communication part that you have is very rare these days. Thank you, Cindy Brendle
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March 2024 by Robin Graves
Great shop nice customer service and they go above and beyond to be helpful
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March 2024 by Samuel Jayakanthan
Great customer service.
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March 2024 by Shaun Sewell
I wouldn't recommend using this for collision repair. My car sat for weeks, before being looked at. Days before my car was returned, I was told there was going to be another delay because the replacement window was shattered. This should have been something that was verified when all the parts were delivered, not right before I was scheduled to pick up my vehicle. Almost 2 weeks went by before they got the replacement glass. I was without a vehicle for several months for something that should have only been 2 weeks at most to repair.
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March 2024 by Kesha Terry
Excellent job!!!
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March 2024 by Kendal Smith
Previously used this repair shop on a vehicle a few years back fast forward to now and I have the SAME auto insurance but different vehicle…. I went in today to see if I can get an estimate and they told me they don’t work with my insurance. #moneyismoney #notreturningcustomer
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March 2024 by Kia Tisdale
Caliber is always our 1st choice for body work! Zach and young ladies in front office are wonderful!
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March 2024 by David Johnson
Everyone that I dealt with was very friendly and polite. The work that I had done looks great and would definitely go back if I ever need any other body repairs. Also Stephen kept me informed every step of the way with the progress of my car.
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December 2023 by E-c N-n
Not the most reliable shop is time of the essence. They had all parts available as of 12/20 (car was in shop since 12/6) and texted that repairs were on the way, schedule pick up date confirmed as 12/29. Today they started to make excuses. First, they said a wrong part was received from Fitzgerald's (a clipper holding the rear bumper), that they ordered and received a right part today and will try to finish by 5:00pm. Then, at 3:00pm I received another text message, that the calibration tech is off today and they need to calibrate the car for blind spot. Calibration guy may show up on next Tuesday (who knows if he will), and "if all goes right" I should have my car next Tuesday. But that's also not guaranteed. They may have my car until the end of the next week. I just thing they prioritized other cars and just forgot to fix my car, today is the day to pick up and they just realized that the work had to be done. Hence all the excuses. I wouldn't reccomend this shop if convenience and timing are important to you. If you have no concerns about your car sitting in a body shop for 10 days after receipt of parts and no one bothering to put those parts together, then they might be your cup of tea.
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December 2023 by Rudy Martinez
The folks here did a great job with my truck. The rear looks like new. The staff was super friendly and kept in touch with me throughout the process.
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December 2023 by Rosemary Levy
Great job. They kept me informed along the way. They met their estimated completion date. John was a pleasure to work with. I would absolutely use them again if needed.
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October 2023 by Michael Koratich (BioGuy)
Body work to rear bumper of my Kona N. Did a great job and kept me informed for the whole process. Will definitely use this location is I ever need bodywork again.
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October 2023 by colleen shatlock
FANTASTIC job at making my bumper look like "nothing ever happened" after getting rear ended. Not only were the repairs perfect they ALSO washed my car AND vacuumed the inside!! I also loved the customer service, they kept me up to date through the whole process as well as returning my rental for me.
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October 2023 by Arnold Mejia
Repairs were done in a timely manner, the quality of the work done was amazing, the car looks as if nothing ever happened and the repairs are back by a lifetime warranty, I would like to acknowledge the fine work of our advisor Mr. Zachary Stride, he was simply amazing; having us informed throughout the whole process, a great person to deal with.Service: Body & Trim
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October 2023 by Gary White
John and the team at caliber collision were amazing with the utmost professionalism and communication. The frequent updates on status related to my vehicles progress was amazing. The work completed on my vehicle was flawless. Looks greatI could never tell the damage ever occurred. The vehicle was completed in the time frame that was given in the beginning of my estimate. I would definitely recommend this team to anybody needing damage repair service.Services: Painting
