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October 2025 by Tierra Best
If I could give zero stars, I would. Discount Towing in Frederick, MD is not just unprofessional, they are dangerous. My car was moved (not towed) by this company at the request of my apartment complex. I had no idea it had been relocated until I stepped outside and was immediately confronted by the owner, a belligerent older man who began screaming obscene, derogatory slurs at me, including misogynistic insults. I am a woman, and I was alone. What followed was a terrifying escalation: he got in my face, pulled his fist back as if to strike me, and then snatched my keys and threw them into a tree.
His son, who was present, did nothing to de-escalate the situation. While he wasn’t as aggressive, he clearly condoned the behavior and followed his father’s lead. This was not a one-off incident, it felt rehearsed, like they’ve done this before.
I had to call the police. The owner then tried to flip the narrative, lying to law enforcement and claiming I had attacked him. I hadn’t even known he’d moved my car until he began shouting at me. Thankfully, my apartment complex witnessed the aftermath and was deeply apologetic. They assured me they would never use this company again.
This business has a reputation for hostility, and after reading other reviews, I see I’m not alone. Their behavior is not just unprofessional, it’s aggressive, prejudiced, and threatening. I will be filing a formal complaint with the Better Business Bureau and pursuing legal action.
To anyone considering using Discount Towing: don’t. Protect yourself, your property, and your peace of mind. No one should be subjected to this kind of treatment.
I am a small woman defending myself from these humungous trolls! I’ve attached a picture of their truck so you can see them coming a mile away in this yellow banana boat!
UPDATE: I didn’t bother to read most of your response because I know you’re a liar. Like you told the cops you were completely minding your business when towing my car and I attacked you. I would had never known you even touched my car. The car was already moved. I initially thought my husband moved it. You sat and waited for me to come out so that you could attack me, yelling, and screaming at me like a maniac.
As anyone can see, your reputation CLEARLY speaks for itself. You walk around harassing women!!
The sad part is, I came here to read your reviews because I couldn’t understand why you chose to attack me the way that you did, I said to myself maybe the old man was having a bad day. Let me go look at his reviews and see how he normally treats people And your reviews did not disappoint. What they did was corroborate my experience and what I went through! Your reviews also clarified what type of person you are and quite frankly I’m appalled that ANYONE would use your services based upon these reviews! The ones that have used you they clearly have NOT seen these reviews because there’s no way in the world! You have ONE star and 98% of the reviews are all horrific!! Shame on you old man! Shame on you.
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July 2024 by The nearest Review of nearest channel
This is the worst towing company in Frederick the owner is miserable and nasty and a crook. He’s going to talk to the wrong one crazy one day and there not going to have it good luck miserable man.
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March 2024 by Al Diggs
Terrible customer service. This dude is rude as hell. All he wants is $
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February 2024 by David Wetzel
I'm looking for my Suzuki intruder 87 in the Frederick MD area
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December 2023 by Jesus Gonzalez
They only do impounds dispatcher hung up on me
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July 2023 by Jasmine Sobotker
If I could leave zero stars, I would. Garbage service and don’t recommend.Also, highly recommend to the owners of this service, if you’re not 24/7, put your hours on google. Also, if someone calls outside of your business hours, don’t answer the phone and then when you DO answer, don’t just be dismissive. As I stated, literal garbage.“I’m gonna go back to bed.”Very unprofessional ?
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July 2023 by Alonzo Cook
The ONLY towing business around that could/can extract a vehicle (a large vehicle) out of a parking garage!!!! Hit up Discount Towing for ALL your towing needs & more! Forever grateful
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May 2023 by Edgar Magaña
They took a vehicle improperly
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March 2022 by Tj C
Worst towing company I've ever seen very rude and not on timeService: Special vehicle towing
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March 2022 by isack loewen
Horrible cust at me before he knew what I wanted and hung up on meDon't call
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March 2022 by Cedrick Sanderson II
This owner of this business is very disrespectful, curses at military veterans and will be sued if this unacceptable behavior continues. Lawyer..... BE CAREFUL TREAD LIGHTLY!!!!!!!!!
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March 2022 by Patty Toler
Clint was nice, friendly and helpful.
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March 2022 by ZoinksItShaggy!
I live in the Princeton ct apartments and I was going to my own mailbox and this guy comes behind me shining a flashlight in my face it’s the towing company’s son. He than continued to follow me in the truck and shine his light in my face. Acted like he was gonna get out of his vehicle and fight me. The worst towing company in Frederick to ever exsist.
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March 2022 by Molly McDaniel
Very unprofessional and extremely rude! Kept talking over me on the phone. Do not use this service. They need to be put out of business or hire all new employees who actually appreciate having a job.Service: Car towing
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March 2022 by Sto Tho
Very unprofessional. Needs anger management asap.Service: Car towing
