-
March 2024 by Chuck Wasson (Fosod)
$1.05 for the best large iced tea around!Woops. Now it's $1.37
-
March 2024 by Udayanga Dias
For me to drop a bad review it has to be really bad. Drive through experience around 6:15pm 3/14/24. Ordered a bacon avocado toast, and a chicken and roasted pepper wrap. Very young (late teens or early 20s) employees worked. It took more time than it is usually because these food need to be prepared from frozen or fresh which I understood. Employees seemed to chat and hang with their friends by the counter more than the waiting customers. No focus on the actual work. Brought my order there was no napkins. The male employee got napkins and went chat and forgot me. And the female employee who rang me at the register gave me the napkins. Since everything looked so off I opened the bacon avocado toast box to find there’s no bacon on it. Waited for that. Then I drove few feet forward forgetting to check the chicken wrap. I should have done it right there. It was all iced cold.Management- please check the camera to verify and mentor your young employees.
-
February 2024 by Wahkuna Hoes
Drive thru traffic backs up into the entrance to the shopping center. They need to do something about it. I can hardly get thru for pickup orders.
-
February 2024 by Lauren Beauchamp
Love this Dunkin, I am a frequent customer who visits this location multiple times a week. However, whoever has been taking orders at the drive thru Friday 2/16 & Monday 2/19 morning needs to be taken off the drive thru window. They have been getting orders completely wrong really frustrating and disappointing.
-
February 2024 by Mary Berardi
Always good service. Loved the Valentine heart donuts for my grandsons!
-
February 2024 by Taking Art 2 The Streets
Grateful Great
-
January 2024 by D A
Very bad customer service, rude and unfriendly staff, very disappointed.The employees look like they hate to work there. If you ask for help, they get upset and are very rude.You need to train your staff better.
-
January 2024 by KATHLEEN HAYDEN
I was a regular that gets the same thing every M-F. Today, when I got to the window to pay for my order, it was $1.68 more than it was yesterday - and I had ordered the exact same thing. When I questioned it, I was told to "not have an attitude" - I didn't have one. I was speaking louder due to being in a car and not knowing how my voice would travel through the drive through. But I sure as hell had an attitude after being talked down to and almost stolen from! I will never go back there, and if you go there, make sure you are charged correctly - someone was trying to line their own pockets.
-
January 2024 by Amy Byers
The last three times I've gone here I have ordered a breakfast sandwich with sausage. I've gotten a breakfast sandwich with bacon and the bread is hard as a rock and the eggs are apparently from the day before. It's gross. Three strikes, you're out!
-
December 2023 by Doris Huff
I have gotten more stale donuts and munchkins and there is never a manager.
-
November 2023 by India Dotson
I don’t understand how a regular.. a known regular order is ALWAYS incorrect. Management has the WORST ATTITUDE Like it’s my fault my order was made incorrect chance after chance. Y’all lost a real
-
October 2023 by Rumit P.
The service was prompt but unfriendly. They made my egg and cheese on croissant without roasting it. Cold croissant, cold and unmelted cheese, and warm egg. I asked them about it at pickup and the woman rudely said that I have to ask for it to be warmed up. I've never had to in the past. I just expected a hot sandwich to be hot. She did heat it up and it tasted good but then later she looked at me, giggled, and said "puta," very audibly, which I understand is a slur in Spanish.I won't be back.
-
October 2023 by Cole Ware
My all time favorite place. Fast. Friendly staff, that always have my orders perfectly. The iced coffee I get is always phenomenal, I will never stop going there.
-
September 2023 by Melonny Yihanna Soto
I went there yesterday morning (8:40am) and ordered my regular MEDIUM-COLDBREW-MOCA-CREAM-SPLENDA-COLDFOAM and hash brown and a plain croissant. I order the same order every morning Monday thru Friday on that same order I wrote. They missed the (MOCA) part of my order so I said I ordered moca. This lady came to the Drive thru window with a nasty attitude and asked me what was the problem and I explained that I ordered a Moca cold brew she said that my coffee was WHITE because I asked for cream. And said ma’am I’m sorry but I order this every morning for years now and it is supposed to be a little brown with the moca to which she replied I MAKE IT EVERY MORNING , she said well I can make you a new one but I WONT PUT CREAM. I said ma’am I want cream in my cold brew. She had suck bad attitude. I notice in my receipt later that she didn’t even recorded that I wanted moca in my coffee. Anyway she “made” a new one with sugar instead of Splenda and gave my my little bag and when I left I notice that they didn’t even give me the croissant I ordered. A horrible day to start my day.
-
August 2023 by Michael Nuessle
Always out of everything .. today they ran out of coffee.. how?!?! Its 8am.. how does this happen12/2 update... still the worst DD on earth with the most rude staff possible. Its like they search out and hire rude people. Wish they would open another one next door i could go to12/6 update.. hope the cashier is ok, i asked for a napkin and she rolled her eyes so hard i think there might be perminate damage. Might be an OSHA claim, we shall see12/11 update... cashier survived her eye roll from previous visit, but still unhappy about being asked for a little lid stopper. Oh, still out of lid stoppers, 3 weeks and running.12/16 update... day 278 of ordering the same exact order everyday, every single day.Cashier..You want what? Im not sure we can make that...me: ........ ?12/26 update... the look on your face seeing the 6pk of Krispy Cream was worth it, atleast i like your coffee more.12/29 update... i make my one beverage order, and drive to the window, i get to the window and... i pay and say hey good morning, and then, that isnt my drink, she said yes it is, im sorry but its not, she confirms with the girl behind her, and guess what... its actually not my order.. now i didnt make it but apperantly its my fault, so she grunts, throws it in the trash with all her might, rolls her eyes at me hard, and 3 min later i get my drink, still wrong, but i got my drink ... how does an owner let this happen1/16 update... new year, same rude staff1/17 update... sorry everyone, but no, i will not pull over there and wait while you figure out how to make my iced black coffee so you can keep the line moving #nocreamnosugarnothard1/25 update.. i dont wanna be here at 6am either dude... dont need the attitude6/13 update.. fave reviews a break, but i still want you to know.. this is still the worst DD on earth.12/31 update … been a while, but still consistent in being the most rude group of angry coffee slingers in Frederick. Can DD corp please step in.1/9/2023 update … new year same terrible attitude. If you want three young ladies who are angry there slinging coffee to give you attitude, mess up your coffee and tell you it’s not their fault, all while alienating you while you sit in your car, well.. your in luck!!! , this is still the place to go !!!2/2/2023 update … staff is still rude… DD corp please save us all2/15 update … in case you were worried about me. I’m ok. But all the employees here still hate their life. Talk again soon7/28 update … how do you get a Dd cashier to roll her eyes so hard she gets a headache ? … ask for a napkin lol8/22 update… I just wanted to update to make sure everyone knows I still hate this place #worststaffever
