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February 2024 by Jimmy Clark
I had a great experience today at Macys. I was walking around not knowing what to look for and a nice gentleman named Jaekwon “I hope that’s how he spells it..” came up measured me and helped me find the suit I was looking for. He’s a Great representative for Macys. I never leave reviews just wanted to share and hope this gets to his boss.
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February 2024 by Ron Namendorf
I was looking for some cruise wear in the mens dept "0" selection. Nothing at all for a Bahama's trip. Menswear dept. Looked as if it is "closing"...racks were empty and those that did have merchandise were a 1/4 full.. shoe selection was really bad.. what is going on at Macy's in Frederick, MD...
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February 2024 by lydia trumbull
Horrible customer service, and I typically understand/sympathize with retail workers as I understand. I’ve been on the phone for 20 minutes when I’m asking to see if a simple item is in stock. Absurd. Update: Waited patiently for TWENTY TWO MINUTES. They HANG the phone up on me.
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January 2024 by Cristina Ene
Super choice ?
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January 2024 by Juan Pedro Abadie
Be sure to visit Backstage on the top floor. Great deals found
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January 2024 by Kathy
A little short in stock as so many brick and motor stores. The jewelry department was very helpful and treated me as they would a friend. Only complaint is that I wanted to buy some pots and pans etc in the store and there were no prices, zero. I had to keep going to a price check and then felt embarrassed so I left the shore with out a purchase.
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January 2024 by Norma Shehadi
I ordered a northface jacket on Dec 17. Had an email on the 22nd saying it would arrive on the 28th. Here it is Jan 3 and still no jacket...poor connection some where.
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January 2024 by JLP
The store is practically empty. It could be a Sears in the process of closing, for all I know. With few employees if any to assist you, you can't help but tell yourself, "Why bother?" It's more enjoyable and less expensive to buy the same items at Amazon. I give it 2-5 years before FSK mall closes down. Mark my words on 6/29/2021.On 12/30/23 I heard that fsk mall has filed for bankruptcy. Not a shock!
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January 2024 by Ben Frederick
very nice
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January 2024 by Belinda Morton
Very nice store
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January 2024 by Rubén Larios
There are good discounts
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January 2024 by Justin Fleming
I wasn’t there to shop, but needed to make a return. The ladies at the customer service desk were very friendly and helpful.
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January 2024 by Joan Searcy
Staff at the Lancome counter were very accommodating. They found my product quickly. I also purchased from the Christmas shop and was served by a charming lady. Store was clean and well stocked. Staff friendly and knowledgeable. All in all a nice visit.
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January 2024 by Giraffe Jones
LEGIT poo on the walls in this restroom, and it ISN'T fresh.Come on, yall.If this gets removed I'm going to take a picture and repost. Gross.
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December 2023 by Angie Vigliotti
My adult kid went online and applied for holiday help. He was immediately accepted and talked to someone on the phone about coming in. He went in for onboarding with a support staff member with my company since he has a cognitive disability. Monique and Leslie in the Frederick MD FSK store proceeded to tell the support staff that my kid did not have the social skills for the job even though he does. They then tried to say it was due to availability and that he was hired but better suited for the fulfillment center. They said the fulfillment center wasn’t hiring. We will be filing with corporate office and an ADA complaint! Don’t shop here!!!!!! They discriminate against disabled. I have audio recordings and screenshots.ALSO don’t try to hire anyone else bc I will be having people secretly apply to gather more evidence of your discriminating aholes!
