“I recently went to this UPS store in Urbana, Frederick MD. I wanted to return something but I had an issue with printing the return label. The young lady, Esther, who was at the counter, guided me through the steps to download a QR code on my cell phone. She just scanned it and completed the return in minutes! Excellent service! Esther is great!”
“The Postal Place is a great place to mail packages and buy stamps etc. The staff is friendly and always helpful. A good postal company for one's mailings etc. Thanks Lynda Witenstein”
“The people here are always so helpful and quick with my transactions. Always friendly!!!! I frequent and even when I see the employees out of UPS they speak to me.”
“Each time I show up to the ups store I am continually reminded how great the service is from A-Z! This is coming from the spouse of a retired USPS postmasters wife! Thank you UPS!”
“Outstanding Customer Focused Service provided by Rachel Ingram. Thank you for going above and beyond representing your company by recommending a competitor as they had access to a product that your company didn’t sell! I appreciate your integrity!”