-
August 2025 by Jenn Kelly
I have had a good experience in the past but my most recent visit was definitely not great. Upon arrival the from desk check me in and pointed me to the door, normally they walk you back (not a huge deal but a little unprofessional). Booked a 90 minute facial - facial started later than booked and ended on time, the esthetician left the room multiple times to restock items, and the facial massage was done with gloves on. I have had a lot of facials and never massages with gloves, it’s not the best feeling. Probably won’t be back and will try a different massage envy in the future.
-
July 2025 by Taylor Tisi
I had facials at this location by Anna & Tess and each visit is a 10/10. They are both extremely nice, knowledgeable and gave a very relaxing facial. I always countdown to my next visit. The girls at the reception desk are also very friendly, which is always important to me
-
June 2025 by jane evans
Front desk seemed inexperienced my go to people have left, and there is always a reason for good people to leave!
-
May 2025 by Madeline Gardner
I've had a great experience with my membership at Massage Envy Urbana. Good massage therapists and Lisa(esthetician) for my facial. She is super knowledgable and puts her clients first.
-
January 2025 by Raffaella Sulmonte
Absolutely , from front desk staff to waiting area , professional, attentive , very clean . The Esthetician was very informative explaining everything she was knowledgeable and it showed. I will definitely will be going back .
-
January 2025 by T Baldwin
I can't recommend Massage Envy in Urbana enough! My therapist, Hannah, is absolutely amazing. She's extremely professional and highly skilled. Hannah is always prompt and very detailed in her work, consistently checking in to ensure the pressure is comfortable. She's the best therapist I've ever had—just incredibly awesome at what she does.
It's also worth mentioning this is the cleanest Massage Envy I've ever been to. It's welcoming and often beautifully decorated with seasonal themes. The front desk staff is so friendly and professional, especially Vanessa. Katie, who I believe is the manager, has gone above and beyond to ensure my satisfaction as a client. Katie really cares about the clients' experience, the ambiance, and overall look of the place. I love that they call to confirm your appointments, which is a nice touch. It's a fun, comfortable, classy, and relaxing environment.
I thought I had left a review before and can't believe I haven't. I couldn't recommend this place enough, and Hannah is just the most amazing therapist! Her dedication and expertise make every session perfect.
Thank you all for just being so incredibly awesome ❤️
-
November 2024 by Abby Guise
Had a wonderful first visit at this Massage Envy location! From the time you step in the door to leaving, the service and atmosphere is very pleasant. Anna was so kind and answered all the skin care/beauty questions I had during the session. 100% recommend!
-
September 2024 by Priya Mahata
Ty is caring and expert in massage. She made me feel relaxed ?
Anna is expert in providing facial ?
-
September 2024 by Martha Patton
Mary is very calm and speaks in a quiet voice… She has a great demeanor and good bedside manner. Also, she’s a very good massage therapist.?
-
September 2024 by Patricia Smith
I had a fantastic experience with Anna during my first facial at Message Envy-Urbana. As a newcomer, I had several questions, and Anna was attentive and thorough in addressing all of them. By the end of the session, I felt completely refreshed and more knowledgeable about skincare.
-
September 2024 by scott leiser
Great massage helped by Brittney. She really worked by sore back and it really helped.
-
September 2024 by Kathy Smith
I’ve been getting my massages done by Ty for some time now! She’s very pleasant and gives a great massage! You should totally book your next massage with her!!
-
September 2024 by Amy Pontius
My facial was incredible! I hadn’t had one in over ten years and I will be scheduling regularly now!
-
September 2024 by Jeremiah O'Donovan
This was my first time with Hanna and she was amazing. I have been getting massages every month for 10 years and she is probably the best I’ve had. The staff in general is so welcoming. I highly recommend this location.
-
September 2024 by Della Sanders
Lisa is excellent!
