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March 2024 by Jackeline Perez
Usually have a great day after still being attended well right away and kindness at the front desk but on this specific day being a Sunday we weren’t treated well at all. Not to mention that I forgot my insurance card for my child and then returned with it and still was given an attitude. I had been there previously a few days back and was treated super nicely . Let just say the don’t have too many nice people at the front desk.
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March 2024 by Tincan Applesauce
As painless and stress free as an STD test could be.
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March 2024 by Madeline Hogarth
I was able to walk in and get an appointment quickly. Front desk was super friendly. Doctor rushed through my appointment a little bit. The x ray technician/nurse was amazing and so supportive and helpful. Will definitely come here again if I need to.
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March 2024 by Mark Kuipers
They shuffled me along. thanks for helping
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March 2024 by C Behram
Prompt; efficient; accommodating; friendly; knowledgeable
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March 2024 by katie M
Was there around a week ago, there’s an Employee with red hair in bun. She’s extremely rude and disrespectful rushing the patients back including me. I will not be returning to medexpress after such horrible treatment.
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March 2024 by Remo Molino
I heard that there was an elderly man who was at Wawa on Rt. 40/West Patrick St. Two kind Frederick citizens walked the man carefully next door to MedExpress Urgent Care. The receptionist and perhaps the office manager behind the receptionist saw the elderly man in distress as he was entering the waiting room. Almost immediately several healthcare workers rushed out to the waiting room to attend to the needs of this man. The response was amazing! They got the gentleman in a wheelchair and rushed him into the examine room for treatment. Kudos to the office and medical staff at MedExpress for doing the right thing!
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March 2024 by D. Jackson
Front desk young lady was extremely rude, hood and loud. She took my copay knowing that my symptoms could not be addressed at the Waldorf clinic after asking my reason for the visit. After waiting an hr I was forced to go to a real ER. Had it been a severe health issue as I thought at the time that lost time could have been drastic. And I would like my copay back, thanks for nothing. Terrible service in the hood as usual!!!!!
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March 2024 by Jenae King
I went in, with an appointment, for an abscess to be drained. The doctor was terrible and told me to come back, once it "popped" on its own. Complete waste of time.
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March 2024 by Jenn Baber
Staff was great, clinic was clean, DS process was smooth. Shoutout to Darcie for being awesome!
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March 2024 by Heather Kio
The Dr's are condescending and don't listen to what's really going on. I know this from multiple family members going there. One time my son went there with a severe migraine and had fallen in the shower and hurt his back but we were there for the migraine. They sent him to the er and wrote on his paperwork that he had a concussion! He never said he hit his head.I recently went only because it was a Sunday and I was very sick. I was spoken to like a child and more importantly misdiagnosed. She said I had the beginnings of a sinus infection. The dr spent 10 minutes describing how to make a saline solution for a neti pot. Even typed out the instructions using "professional" terms like dash and pinch. She even quoted the Barbie movie! I felt like there was a hidden camera somewhere! I have kids in their late 20's, I know how to use a neti pot! I didn't believe what the Dr had said so I made an appointment with my Dr 2 days later and actually had the flu. I will never use this urgent care again! They do not care about you at all!
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March 2024 by Denise Murray
Let me start by saying that the staff here are absolutely amazing! I was in to see them for a deep cut that required stitches immediately. They had me in & out, took great care of me over the 2 weeks I had the stitches in & were simply wonderful. I highly recommend them!
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March 2024 by Gale Smith
They were ver polite and concerned about my situation. They were fast in helping my concerns. The staff was as awesome
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March 2024 by Martina
This place is useful for basic checkups or tests, but otherwise, I would suggest going to a hospital if you're really sick. There have been a lot of times when my family members were unable to get any medicine even though they clearly needed it. There was one worker who was quite rude and really disrespectful the whole time we were there, which wasn't appreciated. The rest of the workers are nice and friendly at all times, which I appreciate. I recommend going here.
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March 2024 by Abby Konkus
Easy to make appointments online. Short wait after I arrived for the appointment. The place is very clean. The staff including the doctor are very nice and caring.
