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December 2024 by Sarah Whetzel
If I could give zero Stars I would. I would never recommend anyone getting an account M and T. The guy who was the manager said he could not cash a check that had a company and my name on it. So I had to go all the way to a cash checking place and get the check money. I could not deposit it in my account in which is unheard of most companies will call whoever else is on the check to verify the signatures. The manager wanted me to go ask the owner of a company to go with me to deposit the check. None of this makes sense and I'm really upset that I have to jump through hoops. I'm not going to go ask someone who owns a company to take time out and go cash a check with me from an insurance company. It's sad I could cash it elsewhere but not at my bank. Any other place would just call the man to verify. I don't know how much more security you need than to actually talk on the phone with whom signed it. What happened is is I got a insurance check made out to me and the company that put a lien on the car. Enrich when I went to go get it signed, I got the lean transferred and I have that proof too. The manager seemed to discriminate and think I'm a liar or committing fraud. I'm just blown away he couldn't call the company that it was signed over to. First off it took the manager over 15 minutes to even acknowledge I drove up. Then took forever and was rude to me. After he denied me depositing my check, then he said I could cash it so I said okay. Then he meant I had to still bring the guy. So that was unnecessary to even mention. That didntnhelp. I wasnt going to drag the pore man to my bank to do all this on necessary . Then I asked for the manager and this man said he was the manager. He was extremely unprofessional and I know I'd never hire someone like that to run my company just saying. They deposit checks on the app without people being there physically. So how the heck did this even make any sense. that's why m and t has horrible ratings and everybody Suggest not using them, they always have issues. M&T needs to step up their game at least at the Patrick Street m&t
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October 2023 by Chef Penn
---? **Beware of M&T Bank!** ?I need to share my terrible experience with M&T Bank. They've been taking money from my account without any explanation, making me feel like a victim of theft! ? What's worse, they seem to invent charges and fees out of thin air. It's beyond frustrating! ?But that's not all. Whenever I try to resolve these issues, I end up talking to customer service representatives in other countries, making communication difficult and confusing. Enough is enough! ?I urge everyone to think twice before trusting M&T Bank with your hard-earned money. We deserve better treatment and transparency from our banks. Let's spread the word and stand up against unfair practices! #
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September 2023 by Ryan Stanley
Would not recommend doing business with M&T Bank. That is unless you like poor customer service and tons of fees.
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July 2023 by Wayne Norris
I’m a successful local business owner. I went in to cash a large check on Friday. I was treated as if I didn’t belong in a bank upon entering. The gentleman that helped me gave every excuse why he could not to cash my check. Said he needed clearance from a manager to cash my check and then proceeded to dismiss me. What a repugnant way to treat high dollar clients. FAIL!
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June 2022 by Jenn Lopez
I can't believe I had to pay for a cashier mistake‼️. I went to cash a bunch of checks, one check of $130 was cashed as $170. Of course who wrote the check made the claim M&T returned her $40 but took it from my account. When I went to ask why they just said that the cashier put the wrong amount and gave me $40 extra,thing that's didn't happen ?. I spent almost two hrs waiting for them to find out what was the mistake until they ended saying that I got the 40 bucks over. My worst experience with this bank. Add it that they always got new people and only one drive thru open and have to wait long.I'm talking especially about the M&T bank located in Frederick MD route 40.
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March 2022 by Burak K
I wanted to withdraw money.they are not giving my own money and giving hard time when the amount is little high.
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December 2021 by Nicholas Wolf
They charge me two percent to cash a paycheck, so obviously that's an unfriendly start. True all the banks seem to Additionally, though, past two times I've visited, I received extremely slow service, and they only ever seem to have the same trainee available to service inside customers ... on friday, two weeks in a row. Great place to avoid.
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August 2021 by Jr. Kumar
This place is horrible!! You can’t call and talk to somebody you can’t walk in very frustrating.
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July 2021 by Lucmarbert Palma
Great service
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May 2021 by Burak Kozlu
I wanted to withdraw money.they are not giving my own money and giving hard time when the amount is little high.
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February 2021 by cassandra casas-cordero
I have called this location 4 times now and every time some pick the phone up there no introductions or hellows. They eiather hang up or just leaves the phone off the hook, and I can hear everyone conversation in the back. If your busy say your busy and ask to hold not just ignore the phone all together.
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December 2020 by John Watkins
This place is a Joke!! Tried to open a business account here three times! They say you need an apt. ..make an 9am apt and show up and they say they have another apt at 9:30 and that apt is more important. Not my problem they over book an apt.Guess my Business isn't good enough for them!
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July 2020 by Rachel Stesch
Denise is absolutely fantastic. I needed every single one of my deposited checks from 2019 printed, and upon finding out that I would need to pay for each one individually if that request was entered into the system, she spent over 24 hours completing it herself so that I would not be charged. Greatest service and wonderful employee.
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July 2019 by npv 07
Friendly staff
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June 2019 by Laura Lynnie Harris
Friendly staff
