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November 2023 by Tom Robey
Went there months ago for notary service and mailing. Around the side of Giant, so initially tricky for me to find, but very convenient and great customer service otherwise. (reposted, was under old acct first time)
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November 2023 by No Weapon!!
This is the best place to go to to ship fast!!! Very convenient & friendly staff. “Sity” is Z best ever!!✅?
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September 2023 by haleema
This place has the best customer service! It’s super convenient and you can get just about anything done here - from shipping out a gift to picking up a last minute birthday card. It also helps that the owners and workers here are super friendly. I couldn’t recommend this place enough! ☺️
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September 2023 by Shivaani Arya
I wanted a good set of passport photos back in March because I didn’t like what CVS or FedEx did. I’m very particular about customer service and wasn’t very happy with either of them. As I visit a salon close by Postal Place I went in and asked if they really do good passport photos. And they said yes. I told them I’ll be back with my daughter who needs the photos. We met this very pleasing lady at the counter with all smiles and she took great time and patience to get it right even while she was attending other customers, she didn’t make us feel we were being rushed. The photos came out great. I went back again for myself this time as I knew where I had to go and my husband often picks up packaging material from here for his small business and luckily this lady was there. I asked her name and she said Bhuvna. Again a very pleasing experience and she made sure I was relaxed and comfortable before she clicked me. Pictures done right!!! Thank you Bhuvna and team. I highly recommend this place for people who want to get good quality passport photos and stationary. ?
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September 2023 by C M
This place is amazing, they help you with any questions you may have. They also have everything for shipping even birthday cards. I’ve used this place for years, for my small business and personal use and it never disappoints!
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August 2023 by Richard C.
When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of their way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.
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August 2022 by Elsa Wood
I just had a not very pleasant experience at this place. Usually staff is very nice and helpful. I just went to drop off a package and the female clerk was not pleasant. I greeted her ( did not return greeting) and started to tell her that I have a package for ups. She didn’t let me finish my sentence and direct me to place it on the floor next to a pile of packages on the corner. She then continued doing whatever she was doing (maybe on her phone).I then went grocery shopping next door, but I was not at ease since I was sending samples to a lab and wanted to make sure they don’t get mixed up. So I went back. Say hi, and asked again if these packages are for UPS. She then told me that she works there and that she knows where things go..and kept going on and on. I just said I wanted to make sure my sample go to the right place,. I just wanted to reconfirm. I thanked her repeatedly as she kept talking about how she works there.. I just don’t know what happened..but I think she was rude and did not listen to me. I was not trying to be mean or anything. I was nice and I don’t think I disrespect her in anyway.. these instances make customers not feel welcome. Maybe this is just an isolated instance.. usually I have a great experience with other people working the desk..
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August 2022 by Samantha Strauss
Line took forever, and they make you pay for tape when dropping off packages (even if its prepaid). Will not be returning.
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July 2022 by Chris Hammond
Very nice staff. Quick transaction and a nice concept, since we lack a basic post office in the area.
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June 2022 by Avantika Srivastava
I’ve always had such a great experience here! Staff are so so helpful every visit, from the smallest things like passport photos to major shipments. They helped me pack up an apartment’s worth of boxes to ship out of state and were super careful about wrapping/boxing everything as efficiently and safely as possible - I barely had to do anything. It made everything so much easier (thanks!). Highly recommend
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November 2021 by Carol E. Cron
The women in Postal Place are terrific! We moved to Urbana just two months ago and have used them for regular USPS drop off of our e-commerce shipments, notary services, and today - faxing. They provide such a needed service to the Urbana community.
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September 2021 by Kurd Ali
Dropped of a FedEx box here yesterday and 24 hours later FedEx have no record of the package. I went to the store 2 times and was told that they do not have the box and that it was picked up by FedEx.
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August 2021 by Brian McGiff
Excellent customer service!! Had an issue with a damaged package on a vintage guitar amp. When I called to let them know, the owner handled the situation personally. I am very great full and would highly recommend them!!
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August 2021 by Mariana Martinez
Use this shipping service constantly. I drop off all of my packages here and they get picked up by UPS, or Fedex, or USPS super quick.Thank you!
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August 2021 by Dangun Suh
Call them to ask about Notary services as mentioned in google maps. A person asked me “when are you coming, there is nobody here because..” and kept trying to disconnect the phone. Puzzling experience, but rude nonetheless.
