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March 2024 by Alan
Cool big
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March 2024 by Teresa Marshall
We’ll order a 10 pc dark and get 5 pcs ? Thighs only …. When I mention it …. The older woman behind the counter says I am wrong …. Check the camera above your head and count !!!!! Or can you count at all ? Absolutely so rude about it …. Imagine if we took it to go and no sat at the counter to eat ! Never again at this location !!!
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March 2024 by Ed Vigezzi
Stopped by to get gas and pick up a few snacks.The pump area is well lit, and the pumps are easy to use. The area is relatively clean. If you desire, you can even get a car wash.When inside to grab a couple of snacks. Bathroom is clean, and this store is well lit. Even late on a Sunday, the coffee area was well stocked.Lots of automation is used in the store. From self, ordering kiosks, to self check out, automation is available to move you along quickly.Also, there is signage everywhere. From the parking spaces to indoors. Easily to find whatever you need and what deals they are offering.Overall, not a bad experience
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March 2024 by Jennifer “Mommy” cantrell
I must say the chicken and fries here are spectacular.....you want to know why? The little lady with the lip piercings behind the counter who dips and frys both; well, she dips it so it is actually is fully covered. Many of the lications dont care to make sure this happens. It makes a difference.Also i must let others know that a small wedge (fry) has 8 in the box, medium wedge (fry) has 12 in the box, and a large wedge (fry) has 24 in the box.So little lady behind the counter who is young and does so well....keep going girl and you dont mind all the silly distractions out there that might say some negative talk. You know your worth and silly little people they dont matter. You also do so well with customer service at a young age and most dont learn that till in their 40s if they are taught manners or respect from upbringing. Unfortunately, your going to always come across negativity and as long as you are taught these things growing up than you already know these people dont matter. Fry on youngin. Fry on!!!
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March 2024 by Sammie N. Beas-H.
I don't go to this Royal Farms often, as it's a bit out of my convenience, and I stopped here recently in my travels. It was pretty busy at the time, and I observed several employees working diligently to prepare our food. After a bit of a wait I inquired about how much longer the wait would be, and to my surprise a woman by the name of Nicole approached the counter to inform me that if I had already ordered I'd just "have to wait". Her tone was extremely condescending, and she absolutely did nothing to help any of her co-workers but insisted on spending almost 10 minutes arguing with me about my food while my boyfriend was still waiting in line to pay for our gas! This is the worst customer service I've ever received from any royal Farms in the area. I highly recommend reassigning a new position or even replacing this employee. I WILL NOT shop at this location in the future.
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March 2024 by Kenneth Brush
Great chicken. FILTHY RESTROOMS!!!! This door has been like this for months!
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February 2024 by j chapman (Jayce)
Michelle k is the most delightful person I've ever encountered, when I get off work I'm silver Diner at night I am usually tired and beat down but when I walk inside real forms to get my pack of cigarettes in my sweet tea her smile and warm inviting spirit brings me peace Joy and gives me a attitude of gratitude.
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February 2024 by Lee Domally
Great service!!! And amazing employees
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January 2024 by Michelle K
Friendly staff. Great chicken
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December 2023 by Brett Deavers
the food and experience is overall fine. Why is every Royal farms look like the bathrooms were never cleaned. Like years of caked on pee smell its disgusting. Wouldnt buy food until they clean. Every Royal farms is like this
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December 2023 by Anita Russell
As we were traveling through we stopped to fuel upWe tried some hot off the press fried chicken which was DELICIOUS!!!
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November 2023 by james delawder
All in all it's a good gas station. Food Wise really sucks more than Sheetz food if you can believe it. If you have to eat I recommend the chicken and only the chicken, you will regret everything else especially the plastic gravy ?
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September 2023 by Samuel Ramirez
Nice service, affordable gas price, awesome moon view
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June 2023 by John Rydzewski
Ran into a small issue here, but the staff was great and put me in touch with someone at corporate. Corporate reached out to me very quickly and listened to my concerns and took action on them super quick. Great to see a great company that really cares about their customers!
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June 2023 by T marie
On Three Different Occasions I Have Witnessed a worker " Nicole" Be Extremely Unprofessional and RUDE. Not Just To Customers But To Other Employees. There Is No Way No One Else Has Noticed This and She Is Still Employed At The One On BUCKEYSTOWN PIKE/ Shockley Dr, Frederick . I Will Not Ever Spend Money At Royal Farms. TO Many Other Places To Go To.
