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February 2024 by Est D.
Tire and Auto! Honest and great work. Customer experience is excellent Ben and Jason! If you are thinking about auto care, I recommend seeing these two gents!
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December 2023 by Phillip Ward
Pretty good, some sale prices were not updated, very tight after check out, and traffic getting out on a weekend can be a little rough
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November 2023 by John Deleon (bx2md)
This specific Sam's Club even when it's packed, you can still shop in peace. Also you can still get someone to help you if needed.
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October 2023 by César Quiñones
The best way to go in is "Scan & Go" what you're purchasing. Then leave. Great APP!
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October 2023 by Johnny D
The lady greeting people when I walked in was very rude. I have been a member since the 90s and have never been treated so poorly. I can’t remember her name.
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September 2023 by B Buyer
I went to this Sam's today to pick up a few things. I was behind a group of people of like 4-5 and the Sam's employee at the door was chit chatting with another employee, she let that group of people go but yelled at me and asked for my membership. Why? Was it my ethnicity? Either ask EVERYONE for their membership or don't ask at all. Do better Sam's. This is not acceptable!Why would I go to a store that requires a membership to purchase if I don't have one? Just flashing the member card at the employee doesn't mean anything, it could be expired, it could be someone else's for all they know, doesn't prove anything, they don't scan it or ask for ID so I don't understand the purpose of this ridiculous process. Really considering sticking with just costco after this experience.
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September 2023 by Danielle Anderson Powell
This place has really went downhill, we go every 2 weeks sometimes weekly and the cafe is constantly out of food. They end up closing nearly every time and most the time are out of everything but pretzels and hotdogs including half the drinks
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August 2023 by Anthony Branch Sr.
Well I have to compare it to Costco. While it was nice because it was a lot less busy than Costco, I could also see why. I. The electronic section, there were missing laptops and tablets displayed. Also lots of the displayed items were dirty and had not been wiped down in awhile. While I wanted to check them out, half of the items were not powered on and or had no power cord. The produce was nice and while I don't think they had a bigger selection than Costco, it was just as fresh and well displayed. The bakery section was on par with Costco. The clothing section is much smaller as is the store overall. I don't shop here as I prefer Costco, but it's good for the consumer to have competition. Almost forgot, if you like pizza I think Sam's has a better looking and tasting pizza. We like it better than the pizza Costco offers. If you appreciate this review, please "like" it.
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August 2023 by sharon galleher
This review is more about a person than the store. A BIG shoutout to Ronnicia. She brought out my curbside pick up and when I questioned the quality of the bagged salad she happily asked if I would like her to exchange it. I know she had to go to the back of the store to retrieve a new bag ( which looked totally fresh) and I asked for her name because she went above and beyond in my opinion and did it all with a beautiful smile. Thanks Ronnicia I appreciate you!
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July 2023 by Lisa Starkey
Recently stopped in at the Sam's Club service center on Buckeystown pike. My tire was loosing air and though going to have a busy day ahead. They had a short window of time and fit me right in. The guys could not have been more friendly, respectful, helpful and informative. Thank you Tim and the others. We are from out of town but plan on spending more time down the road in this area. If ever need your service again, you all have our business!
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July 2023 by Maria Martz
They need to hire MORE CART ATTENDANTS!!! There is only the same 2 or 3 guys that clearly can’t keep up on busy days same thing with the deli!!!
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July 2023 by Sarah V
ONLY BEEN HERE 2 TIMES AND BOTH WORTH TERRIBLE EXPERIENCES, 90% OF PEOPLE WHO WORK HERE DONT EVEN KNOW HOW TO DO THEIR JOB. WISH I NEVER SIGNED UP FOR THIS BIGGER VERSION OF WALMART. WASTE OF MONEY, WHY WORK IN CUSTOMER SERVICE IF YOURE GOING TO HAVE AN ATTITUDE AND NOT BE SOLUTION BASED? RIDICULOUS. OH ITS 2023 AND THEY DONT EVEN HAVE APPLE PAY EITHER.
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June 2023 by Svt Huber
The only thing I hate at Sam’s Club is that the fact when you go to go leave they do not do it like Costco, were they just look at your receipt see the items you have and you leave. It’s just quite annoying to sit there and have them keep on scanning items quite annoying.
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June 2023 by Michele P
Buyer Beware!I purchased three packs of Vanilla Visa Gift Cards, only to learn they cannot be used! The gift cards have no credit card number, magnetic strip, or any way to use them. Looking at reviews on Sams, this is an ongoing issue! Reached out to corporate Sam’s Club and was told to go in the store; no assistance given.
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April 2023 by María Barnum
I love this store and always have been satisfied with their customer service but this afternoon my husband and I went to the store with our 7 years oldgranddaughter she was so excited of scanning some items and we helpful her to do it , we scanned one to many items so we asked the lady for help and she went off on us because my granddaughter had the scanner gun in her hand telling us that happened for having a kid using the gun to scan item, this is not a toy I felt bad my girl and my husband too if she is not happy with her job then do something else I believe that Sam club like any other grocery store is kids friendly they are the future customers
