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November 2022 by Amy E.
Great shopping experience today. I needed apple cider and found it quickly. Picked up some cotton candy for a movie party (and it's so hard to find this at a reasonable price.) The selection of clothes was great, too! Using the app to check out as you go is a great feature that I love!!
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August 2022 by Billy S.
It's a store we're you get food and stuff. Other than that, stocking shelves, products, quality of food, space of Isles, Associates to help, are lacking! The excuse is COVD - 19, and probably will be for the next several years.
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August 2022 by Grace H.
Staff is rude and unprofessional- specifically the male cashier at the food court. Will not use again.
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July 2022 by Blaz Daniel
Sams changed the wrong tires on my vehicle and almost caused a bad crash. I’m not going to write my whole story but the negative reviews and overall management of this sams is true. Management has the know how and temperament of a 2 year old.
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May 2022 by Julie Gos
I’m being nice ,but it’s taken me since 6:00 this morning to check out. Because of this I can’t pick up my order until tomorrow. I’m not sure what’s going on but something’s messed up. It shouldn’t take 3&1/2 hours to check out. First I was on the app ,then to the web site , & finally went to Facebook & picked a tire sale. Finally got through. Shouldn’t be so hard & long. I know I’m ranting,but because of personal reasons I have trouble getting to the store, this has been a godsend to me. Everyone is so sweet ,but the app is ticking me off. Thank you
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April 2022 by Charles H.
Great deals on energy drinks and usually in and out. However managers are held to low standards. Paul Dileo is allowed to cuss and degrade associates in front of supervisors and keep his job after being reported for it. I also have been watched by managers when shopping. I guess because I'm a former associate they have a problem with me. They'll see when it happens again and I report someone to the police for harassment.
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March 2022 by M V.
We came out of the store today and the guy collecting carts stopped what he was and asked if we needed help loading our items into our truck. I didn't get his name but a big thank you to him!!!!!
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October 2021 by Lisa Ann H.
Just got my first SAMs card. We are military so we mostly go to the commissary so there was no need to go to SAMs. I threw a baby shower for my son and daughter-in-law and instead of cooking I decided to place an order with them. I was pleased. The trays look just like the pitcher I chose from. The sandwiches and pinwheels were a hit at the shower. I have only came in the store twice now but I think I will definitely use them again.
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July 2021 by marleni u.
This place always has expired fruits and vegetables. And their merchandise is never organized it's alway so messy. They don't have a very good, or pleasant meat selection available at all. It looks like some left overs.
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July 2021 by James G.
There are two pumps that serve diesel on the right hand side when you enter the station. It's all one way traffic. One direction fueling. So if your fuel tank lid is on the driver side you will have to enter on the far right pump. If your fuel tank lid is on the passenger side you will have to enter on the left-hand side of the far right pumps. However, since there are only two pump stations of pumps serving diesel vehicles and the hoses are not long enough to reach across your vehicle, You are forced to wait in line while people fill up with gas at the diesel pumps ahead of you. The station attendant will come around and give you crap if you try to go around the vehicles and get to the other side of the pump so that you may pump your diesel into your waiting vehicle at an empty pump regardless if there are no other vehicles at the station. Most weekday evenings there is a fuel tanker parked on the right hand side blocking the diesel pumps that I need for my driver side fuel tank opening. This only allows for one of the 4 pumps to be used. In other words the fuel price savings isn't worth the hassle of dealing with this kind of stupidity if you have a diesel vehicle. The fact that the attendant is too ignorant to have Sam's Club install longer hoses for Diesel buying customers is even more infuriating. These are the people who want $15 an hour. Remember that!
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May 2021 by Carrie Lyons
good prices
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April 2021 by Ally Barnett MacCall
store is out of order doesn't have certain things cashiers are rude more than one experience with this store do not recommend
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April 2021 by Michael Campbell
Got a fantastic deal on a 65 inch Samsung TV under $600
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December 2020 by Joe B.
I love how sparkling clean and organized this store is. So far I have not waited in line or suffered any problems. Weekdays there are snarling lines and now you can use the app for scan and go if you want to. The meat and cheese departments are the only areas where I ever encounter multiple shoppers. Masks/Covid: Everyone is masked up. Location wise I'd prefer an easier in and out regarding traffic but everything retail seems to be Urbana Pike area near the mall.
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November 2020 by Samantha W.
The amount of gratitude I have for John Laramie truly cannot be conveyed in this post but I will try. John, a manager at this Sam's Club location, found my wallet that I lost. Let me tell you that my entire LIFE was in this wallet. I lost it easily 4 months back this summer and was obviously devastated not only due to the value of the leather wallet but losing all of my credit cards, check book, National Parks pass, and SO much more. My financial security was truly at a high risk. I quickly closed all the cards and accounts and opened new ones and truthfully thought I would never see my wallet again. Low and behold John, who never gave up trying to locate the owner of said wallet, finally was able to track me down via my Costco membership (of all things!). I just picked up my wallet from John at Sam's and held back tears as his generous and persistent actions have truly restored my faith in the kindness of humans. If John were an employee of mine I would surely make sure he received recognition and a reward for such an amazing act of kindness. Thank you, John. Stay well!
