Soma is a wonderful store that offers high-quality bras, panties, and clothing. The staff at the Frederick location is particularly praised for their outstanding customer service. The store manager, Alicia, and her team are highly educated and well-versed in fitting undergarments, helping customers select the perfect styles for their needs, body, and fit goals. Customers appreciate the honest fittings, helpful and supportive assistance, and the great selection of bras available, even for those with larger cup sizes. The sales staff is attentive and remembers customers' names, providing a personalized shopping experience. Customers consistently express their appreciation for the amazing team at Soma, with one customer stating that she will be returning for all her bra, underwear, and lingerie needs. Despite some concerns about the safety of the location due to reported carjackings, the overall consensus is that Soma is a wonderful store with exceptional service and quality products.
Outstanding customer service!! The entire staff is skilled with professional service. This is my favorite location bcuz of the service and the quality of customer skills that management & staff provides. The BEST!!
June 2025
I went in to exchange 2 bras that didn’t fit me and left with 3 that I love in the right size. Amazing customer service.
June 2025
I always get my bras from SOMA. It was worth the drive. Sadly, there have been so many carjackings at this location so be very aware of your surroundings.
