-
April 2024 by Therese Blair
Would give negative 5 stars if i could. All I did was call and politely ask about a cake. Absolutely the worst customer service I have ever received! Employee's/owners? are beyond rude! Can not believe this bakery is still in buisness. They don't deserve anyone's hard earned money.
-
March 2024 by Patrick Campbell
Great Tres leche cake.
-
March 2024 by Ed Brickner
Came in and got some pastries. I can’t speak for all the baked goods but what we got was horrible. The pastry had very little filling and was not flaky and did not taste fresh. I asked if it was made today and she said yes but seriously doubt it. There are better choices in Frederick.
-
March 2024 by Ramin I.
It was fine. I got cannolis and they were very overpriced. The bakery is kinda cramped and not a lot of space. The cannolis were good but I have actually had better cannolis from Vocelli's pizza which doesn't specialize in desserts. It was nice to try once but I probably won't be going back here.
-
February 2024 by Anthony Brady
First time customer and item purchased was great, highly recommend and will send friends and family.
-
February 2024 by Noodle N.
decided to go in and check it out after passing it every day on my way to school. Bought two chocolate chip cookies and they were some of the best I've ever had, at a very good price. The man who owns it was very kind as well. overall a nice little bakery, highly recommend.
-
January 2024 by Alex Stevens
Terrible service. Came in with some friends. We were not ready to order so we let the gentleman behind us go first. He thanked us and told us how good the stuff was. We didn't know we gave away our chance to order anything! Unfortunately, the employee ignored us and would not take our orders. She went to the back and started unloading things and made eye contact but would not assist us. After 8 minutes, we left, empty handed. I'll never visit here again.
-
January 2024 by Steven Brown
So dissapointed to have to edit my review of a few years ago. While the quality of Stone Hearth was very good The prices and service has been dissapointing. My last visit in the early summer 2023 was the last straw.I understand the economy has caused price hikes but they seemed excessive at Stone Hearth. The biggest turn off was the young women waiting on me. I purchased bread, roll,s and pastry. I noticed I was over charged on my bag of rolls. They were marked $10.00 for bag of 6. My reciept showed I was charged $11.00. I told the young women and pointed to the sign over the bread. Her reply was condescending and rude "No the sign is wrong goodbye". I have not returned since. I miss the quality of the baked goods at Stone Hearth but between the cost and rude service I have not returned.
-
December 2023 by J A
Let me first say that the bakery makes delicious goodies, however the service is HORRIBLE. I’ve been coming for years, I’ve ordered special occasion cakes from them but lately every time I go, I was served by the same girl who has the worst attitude. She is always in a bad mood , very rude and she lacks any manoers. The other thing that is wrong with the bakery is that they don’t have prices on any of the products they sell and some of the cookies that I normally buy have doubled in price, I don’t know if it’s even legal to have a retail shop without price list. I also feel that that employee is making the prices depending on the customer. I ordered in the past very big German Black Forrest cake from them and when I went to pick it, they jacked up the price with $25, I didn’t want to make a scene and paid for it. Btw the cake was delicious . I always support local shops but the owners of the bakery have to pay attention to their employees if they care about good paying repeat customers. I am definitely not going there again if the same employee is behind the counter and prices are not posted.
-
December 2023 by Bill Varas
Love this bakery!!! Although parking is hard to get, it is well worth finding it. Love their breads, empanadas, and tarts!!! ?
-
December 2023 by Sandro Menzel
I can't speak to the taste, service, or atmosphere of Stone Heath Bakery (they were closed when I stopped by) but the *smell* of their bread was absolutely incredible. My wife and I were walking by (while visiting Frederick) when we were caught up in the smell of their bread. Not to worry, we're planning to return to Frederick when Stone Heath Bakery is open! We can't wait to try their bread.
-
November 2023 by Anthony Branch Sr.
If you want some really great, freshly baked goods, then this is the place to go. You can find an assortment of pastries, cakes and bread that would satisfy everyone! You can even order items for holidays and birthday celebrations. Parking can be a little rough as there are only 5 spots alongside the bakery, but you can find parking on a nearby street and walk over. I would highly recommend it as I think this is the number 1 bakery in Frederick.
-
October 2023 by Anne Ferguson
There's so much variety and everything is delicious. The smell of baking bread is glorious!
-
October 2023 by Joe P.
We bought a loaf of their country bread from a local orchard on a Sunday. By Thursday it had mold. That is unfortunate because it was delicious with pesto.
-
October 2023 by carrie lyons
I've been wanting to visit this place for a very long time. Well, I recently visited to see what they had & was NOT impressed! I thought there were would be a bigger selection/options. There was nothing describing what was in the case, so I had to ask. When I would ask the girl behind the counter she seemed uninterested in helping me. She would answer me, but I had a hard time hearing/understanding & since she clearly wasn't concerned about providing good customer service, I stopped asking. I can assure you I will NOT be returning, nor recommending this bakery.
