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January 2024 by B G
My first time here! Most convenient oil change ever! Guys were very professional. Price on point and gave me the option of an additional recommendation. You can either stay in your car ( never knew this was an option anywhere!!) but I left my car with them and walked over to Boscovs to shop! And…. I got a free car wash card! I will be back!!
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January 2024 by John Gidcumb
Got an oil change and not only did I get offered refreshments the bottom and top tech were both fast and even gave me some info about my car that I wasn’t aware of to keep an eye out for potential issues in the future. Thank you to Diego and Nicholas for being so attentive and Tyler for training such nice staff.
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January 2024 by Richard
Excellent service both times I was there. I am a master automotive technician yet I bring my truck and my girlfriend’s truck in for oil changes simply for convenience. I didn’t feel any pressure to buy any extras and I felt the whole staff works as a team to complete tasks. When I saw the female changing my fuel filter on my diesel truck laying on the radiator support I felt so akward for not being up there doing it myself but it shows you how well they train employees here and how sex isn’t important when it comes to servicing vehicles. I thought the pricing was fair and they competed all the work in a timely manner I would recommend this place to anyone in the area plus they have free car wash coupon with oil service at there sister location up the street..thank you for making keeping my truck on the road
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January 2024 by Gianmarco
I have always been a fan of the Lube Center. The service has always been fantastic at all the locations. I find them to be incredibly reliable and the customer service is always top notch.This was my first time visiting this location. The staff and managers were incredibly friendly. I got an oil change and my headlight replaced all in about 30-35 minutes. My car always runs great and after 80k miles and almost 30 oil changes I have not had any issues.The only downside is it can be a little pricey. However the consistency and reliability keep me coming back and that to me is worth the extra cost.I forgot to add sometimes you get a free car wash which is fantastic!
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January 2024 by Stephanie Williams
What an awesome experience! I originally went to Jiffy lube to get an oil change and a new battery, but they tried to charge me $400 just for labor. Naturally, I declined. I called the Lube Center and got an estimated cost over the phone of $400 plus tax for everything, and it was only 3 minutes down the road. I didn't even have to get out of my car! The customer service was excellent and the service itself was superb! I'm so happy it turned out to be such a blessing.
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January 2024 by Dawn Diaz
They are the greatest people!! Very caring. One of the employee there knows sign language so that was definitely a PLUS!! They always hook me up when I needed air in my tires, fill whatever I needed such as antifreeze, wiper wash etc. overall the employees are great, very friendly and they explain in details If there’s anything wrong with my car.Go there and you won’t regret it?????
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January 2024 by Richard Peyton
What an experience at the auto repair center . I love the atmosphere, the service guys. And especially the manage Thomas Seales . I was referred to him by a coworker. They said he was a straight shooter and very honest. I felt like I knew him before I even got there. I listened to how he interacted with the other customers, and it was very pleasant. He did not sell you anything you didn’t need and if you didn’t need the service they also told you that. It was a very pleasant environment, he is very knowledgeable about cars. I will definitely have my car service there in the future and I will refer other people as well. It’s not very often that you go to a repair shop and you actually have a good time while waiting to paying for the service. I didn’t wanna leave. Lol. I just wish there were more businesses that were this pleasant and professional to work with. Honesty is very rare in that profession. You guys knocked it out of the park. Great job.
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January 2024 by Kevin Statler
Best oil change experience I’ve ever had. After my last experience at a service center I shall not name, I needed a new place to get my oil changed. I looked at reviews of the 3 locations in Frederick. This one seemed like the one and I was right. Everyone is down to earth, genuine, and friendly. Did a coupon for my synthetic oil change, even though I didn’t have one on hand. Offered me a drink. Free car wash coupon. I enjoyed the whole drive thru oil change experience. I will be back and look forward to it.
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November 2023 by Kela Williams (Kewiaddi)
Friendly and respectful staff. I stop taking my vehicle to the RR dealership for repairs because I always felt like I was being hustled. And for some reason RR couldn’t resolve issue with headlights blowing out. Brought my SUV to The Lube Center for an oil change (which was far more affordable than RR dealer’s service center) and they offered to replace blown headlight (didn’t know that was an option). Not only did they replace lamp bulbs they also identified the reason bulbs kept blowing (something RR couldn’t determine for 2+ years!). TLC recommended that I take it to their sister company The Auto Repair center (for repair). Long story short no more blown bulbs! I’ve been a loyal customer for 6+ years. I find the staff to be knowledgeable, fast and efficient. I love The Lube Center! I highly recommend.Service: Oil change
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October 2023 by Stephanie Willim-Ostmann
Excellent service and attention to detail. There are multiple technicians who check and double check their work to ensure nothing is overlooked or missed. They walk you through everything they are doing and answer any questions you have. Aside from changing your oil, they check to make sure your lights are working, check your tire pressure, check your air filter, top off wiper fluid, wash your front & rear windows and include a reminder sticker. You are in and out of there with barely enough time to catch up on your emails. They are professional AND pleasant. First class customer service. This visit to The Lube Center has changed my whole outlook on these "one stop" vehicle maintenance shops. They have numerous fail safes in place giving the customer peace of mind!Service: Oil change
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October 2023 by Priscilla Johnson
I’ve been to this lube center a handful of times to service my Honda Civic, SI and today I brought in my Toyota Hybrid, RAV4. I was also THAT customer that arrived 27 minutes before they closed to service my car. With my toddler in the car I proceed to have very low expectations for this whole experience but to my pleasant surprise we were greeted with a warm welcome. They gave us water, juice for my son and a lollipop. Thank you for your kindness today lube Center. We appreciate it!
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October 2023 by Ree Smith
Went in for oil top off before a long trip. The team was so friendly and efficient! I really love the lube center team on W. Patrick! I believe it was Mariah and Michael who assisted me. Truly excellent! Michael even checked all my lights and tire pressure to make sure I was good to go!Service: Oil change
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October 2023 by Bryce Kuehnl
Absolute life-savers! Big thank you to Thomas and the staff here who helped us on a Monday morning!!! My partner and our two dogs were starting our travel back home to Wisconsin but my vehicle had a loose tire that need to be fixed. Everyone took great care of us and my Nissan in a timely manner. Because of you all, we made it back safely!
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September 2023 by Danielle Heaney
Highly recommend! This place is so much faster and easier than taking my car to the dealership. They are professional and efficient. They have $10 off coupons and they also give you a free car wash with your oil change.
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September 2023 by Phillip Dewees
The young lady who collects the money really cares about your image she goes out of her way to make sure that im satisfied when i get my oil change. You should treat her good because the job is probably not the best she could get give her a raise or a promotion