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October 2023 by Brad Jones
Back in August I bought a used car from a dealer in Frederick, Maryland, I noticed that one of the Daytime running lights wasn't working, the dealer uses Tire Pros for service work, I called and was connected with Rico,he set up an appointment to fix the problem. I took the car in , Rico greeted me got my car in the shop and it was determined that a whole new headlight was needed, which had to be ordered. That took a week, the part arrived and Rico called me and set up an appointment to install the new light, unfortunately the wrong part was sent. Rico was very apologetic. Rico went to his manager and got permission to get the new light locally rather than use the first supplier, so there would be less wait time, the new light came and was installed promptly. My car is a 2020 sadan, I was having trouble understanding some of the features on the car. Rico took the time to explain those features and how to use them, that's above and beyond in my opinion. I commend Rico for his outstanding customer service skills, his professional and friendly service. Also Honorable mention to Lynn the receptionist for making me feel welcome while I waited for my car.Excellent experience.
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September 2023 by Sherkhan Anastase
Excellent service and people who work there really make sure your updated as progress goes on...
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August 2023 by Megan Morrow
Outstanding service! Quick and professional service with an eye for detail. Fair pricing. They also provide an incredibly friendly, welcoming, and informative customer service experience. Highly recommend!
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August 2023 by Olivia M
My dad has been going to this place for years, so they were the first on my list when my tire blew out on the side of the highway. they put a new tire on in a timely manner and gave me a call right when it was ready. customer service was awesome, and it was also an excellent price. if you ever need anything done to your car, this is the place to go!Service: Tires
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August 2023 by Anu Anick
Nice place!! I had my cars inspection done here!! They did take good care of my vehicle!
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August 2023 by C Giddinge
I had a really positive experience with Tire Pros of Frederick — they had two tire sizes I required after I had tried two other locations in town who didn’t have any in stock. Then they were prompt with their service (especially as I was just passing through town) and I’ve had no issues driving two states away on them. Great service with a personal touch! They’re also located near a beautiful walk along Carroll Creek if waiting rooms aren’t your thing!Service: Tires
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August 2023 by Isdore Taaga
I am very pleased with the services provided by Tire Pros. They were very professional, fast, honest and welcoming. I am a satisfied customer for life.Services: Tires
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August 2023 by Gee Martin
Great service and got me in same day. Would highly recommend!!!Service: Tires
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July 2023 by DCW 88
Took my vehicle in for work took three weeks the run around multiple visits. Not again
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April 2023 by Cpt. Shepherd
They got my car through inspection, basically stated needed all front end suspension work, I had the parts so no problem. $822 later in just labor and when I leave I hear my brakes clunk when I hit them. "Ah probably just a warped rotor, no biggie" I thought. Fast forward cheating death for 4 months and my coworker hit the brakes while I was standing outside the car. Both front tires move forward and backwards, basically getting ready to fall off the car. I was told it was control arm bushings (just paid this shop to do those) or it's my K-member support. So I call this shop up and inform them, take the time off to come in and all and wait, $125 just to see what the issue is of something they more than likely messed up? Nope, I guess I'll do the work and do it right since warranty's don't mean anything anymore.
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February 2023 by Jerome Sadiki
I saw a page review about Mrs. Alexander Melissa and I must confess that she is a good trader and best in her field as they said, she managed my account after I invested $500 I got $7,200 within few day's of investment I was so shocked, with Mrs. Alexander Melissa your money is 100% secured, she's a God sent to me and you. You can contact her via WhatsApp:+1 (210) 628 9394 E-mail:
[email protected]
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January 2023 by Reginald Ferguson
Nice service and any tire you need for your truck they got or can get it
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December 2022 by Conceicao Haines
Good service! Ben was professional and explained everything step by step. I always bring my cars to them and I am always satisfied. They made appointment and made May Maryland state inspection ready on 2 hours! I’m very happy! Thank you guys!
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August 2022 by Mackenzie D.
Great service, response time, and customer care. My Ford has had a few problems with the emissions system in the last few months and I have brought it in a few times. They have been nothing but helpful towards all of the issues and have provided much assistance. Everyone I talked to was super nice and helpful. Ben and Frank helped me a ton, and all of the front desk staff was great. Would recommend!!
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April 2022 by Chad B.
Very dirty business.. highly recommend not to go this place!! They will rip u off at anything or will do something to your vehicle to make u pay more..
