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February 2024 by Shannon Myles
Very professional, honest, and knowledgeable staff That explained everything thoroughly and kept me informed of the progress
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February 2024 by Trenton Joseph
Awesome Customer Service! Had a tire emergency while traveling from out of town. These guys squeezed me in to their busy schedule to help me out in a pinch. I figured I would have to wait for a couple hours but it was done way faster than I expected. I wish I would have bought all 4 new tires from these guys because they deserve the business. I believe the two guys who helped me out were Frank and Ryan so big thanks to them.
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January 2024 by Larry Wrinn
Friendly professional staff and quick turnaround.
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January 2024 by H_Narb
Pleasant, Patient, and very Friendly Staff
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January 2024 by Henry Hernandez
Great service by Tires Plus staffs, I highly recommend this shop !! Thank you guys keep up the great job !!
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January 2024 by Tamara Castillo
You expect those who work at a tire store to be experts when working with tires... at this location, I had a WRONG size tire placed on my vehicle. I started to have car issues related to this WRONG size tire and when I brought this to the managers attention, they replaced the WRONG size tire (with no apologies from anybody) and then started to place the blame of my car issues on the age of my car. I do routine work ups on my car, what a coincidence that once they installed a WRONG size tire, I start to have issues with my car.The employees(Vincent), managers (Richard) and claim specialist (Chet) refused to take full responsibility.
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January 2024 by Personal
Friendly, courteous, efficient customer service. Timely repair. All services explained thoroughly. Thorough service technician.
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January 2024 by Kalangie Serrano
Been a Tires Plus Member since 1998.
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January 2024 by Redentor Jimenez
Excellent service
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December 2023 by Ethan Downs
I am beyond delighted to share my experience. As a manager at a different company and customer for Tires Plus I have nothing positive to say about experience or the management at this location and will be letting other members of the community know my frustrations about Tires Plus. I scheduled an appointment for my vehicle to be repaired (engine, battery, and oil) so that I could have a vehicle to travel to work. I came in on my off day and proceeded to wait 3.5hrs for my vehicle to get serviced. During those 3.5hrs only one of the three impending issues with the truck was addressed. This was the oil change, which is one of the most simple processes to do. I would be more delighted to speak to a representative if further interest arises in my experience.
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November 2023 by Shelia Keyes
On 11/11/23 had my car work on at Tires plus the waiting time was very pleasant good atmospheres the representatives was very professional kind I would recommend everyone to bring their vehicles to be work on the representatives are (Honest) and respectfully that's what the clients like me need I will definitely be back thank God Mr Richard and Mr Ryan pharmley . Thank to the mechanic as well.good place
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November 2023 by Michelle Rhodes
I traveled to Frederick from Ohio for work. My ABS and traction control lights came on. I took my car to Tires Plus and after the diagnostic, it was found my wheel bearing needed to be replaced. Ryan was absolutely wonderful. He was there from start to finish, was very helpful, and knew I had to travel home to Ohio the next day. They were able to fix it before I was scheduled to checkout from the hotel. I'm extremely grateful for Ryan and Tires Plus for making my vehicle safe to drive home and for being understanding and helpful in getting it done so I wasn't stuck with no car and no hotel. Thank youMichelle R
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October 2023 by Stéphanie-Marie Peralta
They tried hard and managed to fit me in last minute this morning for an alignment when I found out my regular guys didn’t have the proper machine. The cost was reasonable and I felt they were honest. Did not try and sell me things I didn’t need. Will recommend to people needing an alignment!
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September 2023 by Khan Haroon
went to Tire Plus in Frederick, MD just to get my tire pressure checked. The service was excellent. The staff were courteous and professional. They checked my tire pressure quickly and efficiently. They also gave me some tips on how to maintain optimal tire pressure and performance. The service was free of charge and I was very satisfied with the result. I would highly recommend Tire Plus to anyone who needs tire service.Service: Tires
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August 2023 by Michael Urschel
Terrible service. Makes you Waite while their on the phone. Even though you have an appointment. I believe they should take care of the customers that made appointments and are in front of them. They also always try to up charge you with more service.Service: Oil change