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February 2023 by Patrick Fleetly
Manager called me a racial slur
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February 2023 by Brendan Falter
Terrible service. Manager guy was very rude. Lowe's is better
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February 2023 by Amelia Brown
Went in to rent a log cutter. Took it home it did not start. Brought it back and they said I broke it and charged me a fat fee. Never going back
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December 2021 by Kelly Katherine
we ordered a refrigerator from this home depot with delivery. Karla was super knowledgeable and the delivery was on time and flawless. we've never had such a great experience with a large purchase before. we love this home depot.
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November 2021 by Doris Willis Anderson
Had the best salesperson tonight ! Also thanks to the young man who stay’d to help get tree off top shelf ! It was his lunch break but he helped us first !! Thank you both
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November 2020 by Jason Jones
Went to rent a jack hammer, and out of the 50 employees there, no one, or no manager was capable of renting out tools. Was told I couldn't rent anything until the next day. Place is a joke.
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September 2020 by Mark Jackson
Fast. Was in the out with rental truck.
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June 2020 by Brian Ludwig
3 calls and 1 visit to store and still can not get the refund due to me. Even received email saying item was canceled and refund would be coming. That was May 12 and this is June 26. Guess I will start shopping Lowe’s and see if customer service is any better.
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June 2020 by Jim Lowe
I usually have a good experience at the store. I did not today. I came to get my propane tank exchanged for a full tank. Upon entering the store the people at the return desk told me to leave my tank outside by the tank storage. Instructed me to pay for swapping out of the tanks which I did. The cashier told me someone would meet me to swap out the tanks. Moments later the same cashier came over to tell me that they were out of stock. That I needed to go to the return desk to get a refund. Upon returning to the return desk the person informed me that they’ve been out of stock since yesterday. How are you able to sell a product that your computer inventory system should know that you’re out of stock of. Would’ve been nice if when I entered the door someone told me you were out of stock instead of me wasting a half an hour.
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April 2020 by Stephanie Platero
The MAJORITY of your employees attitudes suck and so does their customer service. Have to start giving my money to a different store considering this happens every time we go here.
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December 2019 by Jim Cook
North Frederick Home Depot staff has always been helpful. Prefer it over Rte 85 Home Depot any day.
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September 2019 by Stephen Miller
I have been waiting for a worker to get a forklift and move something for me so I can get something else. Because they aren’t keeping stock on the shelf’s. So if your in a rush or work for a living don’t come here.
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January 2019 by Bill Luch
Nice, knowledgeable people there.
