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November 2023 by Cat Wiseman
Do not book from here! I booked a 15-passenger van, went to pick it up and the office was closed, no one was there, and no one ever called me back.
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October 2023 by Marchie Winebrenner
Uhm.. I don't know what I saved here. Quite contrary to their name, I spent way more with U-save than I had Enterprise or Hertz or NextCar. They need to be more helpful and be upfront with the mileage fees. I was frazzled due to an emergency and did not do my due diligence. They got me.The two stars was because of good service at the front desk, even though lacking in information.
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August 2023 by Alberto Silva
Bad service they close at midnight and open at 8:00 am I had to return the car and take an Uber because my flight was at 7:00 am and I didn't have the service to take me to the airport because they're out of it.Besides, they demand insurance with a million dollars of coverage, I had to pay more for the car insurance than for the daily cost of the car and finally demand toll payment not for what one. or tell me if not a fixed cost is used or not.i don't recommend it at all.all this happened in FLL
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May 2023 by Grant Ward
Don't ever rent from them. Had a car "reserved" and was told to come in.Came in on time and they said that they gave it out to someone else. Terrible place. Missed work. Enterprise all the way
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April 2023 by Harry Yuan
We rented a car for 3 days in Miami. When we booked, it only says around $40. However, when we arrived, they refused to take our insurance (per some company policy) and forced us to buy their insurance, which is about triple the booking price just for insurance. We were told the policy is written somewhere in fine print.I would stay away with USave with a 10 feet pole. Don't be fooled by their booking price. They just want to lure you in.
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October 2022 by Mark Tyrie
We stood in the line and watched this scam business rob customers 1 by one.... They peddle a low cost (total fees) then when you get there they have ridiculous (400k) insurance coverage requirement or you get charged 29-50 per day in addition to your agreed costs.Car was filthy (they charge for the turn in of dirty cars and cars without a full tank) and the car was filthy and had just above 1/4 tank of gas.Counter employee was rude and disgusting - No "deal" is worth doing business with these crooks.No matter what low cost you see online its a scam - You will be forced to pay a 30-50 per day insurance add and they will not have the car level reserved…. You will have to battle to get a “comparable” vehicle as they attempt to downgrade you. It’s a dirty run down side of the road garage/hole in the wall shakedown
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September 2022 by Walid Z.
Great car rental agency in Frederick MD. The staff was was super friendly and professional.
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September 2022 by Joe Anderson
Received a loaner while my vehicle was at the Audi Dealer. Out of date vehicles that are over 6 years old. Suspension and alignment on vehicle was in very poor condition. A brand new 2022 vehicle was sitting out front and was informed the owner gets that car!!! They put us in a 6 year old Chevy. They erroneously charged my credit card for over $12.00 for a gallon of gas which less than 25 miles where driven on a vehicle which averages 31 city MPG. The most absurd and pathetic way of trying to make additional monies. Do not use this company.
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July 2022 by Stephanie Seker
Sales agent was extremely helpful in accommodating my family . Highly recommend
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June 2022 by J
Received a loaner while my vehicle was at the Audi Dealer. Out of date vehicles that are over 6 years old. Suspension and alignment on vehicle was in very poor condition. A brand new 2022 vehicle was sitting out front and was informed the owner gets that car!!! They put us in a 6 year old Chevy. They erroneously charged my credit card for over $12.00 for a gallon of gas which less than 25 miles where driven on a vehicle which averages 31 city MPG. The most absurd and pathetic way of trying to make additional monies. Do not use this company.
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March 2022 by Kevin Bicknese
Got a loaner while my Q7 was at the dealer. Idk why they chose this place, but they gave us a Ford EcoSport and capped the speed on it at 80mph. I understand the idea but, given the choice, I would not rent from here again.
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November 2021 by Yuli G.
I had a great experience with Usave, almost didn't get to go home with my family for thanksgiving and Usave literally saved the day! The clerk that was there was super friendly and made the experience very easy and she was so helpful and my dropoff experience was awesome as well! I will definitely consider Usave the next time I need to rent a car!! honestly I went to 2 other places before coming here and I was treated like an actual human being here!
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November 2021 by Churchill AutoCare
We have sent many of our clients here to get rental cars while we repair their vehicles. The feedback has always been great, and everyone here makes a great effort to take care of our clients. Highly recommend!
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November 2021 by Laurel Caurvina
I have always had an excellent experience here. The whole staff is friendly, knowledgeable, and really cares about their customers.
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October 2021 by Jeff Leach
Very friendly, courteous, knowledgeable staff. A little tricky to find they are in back of a building that is directly across from the Burger King on Route 85. Really a first class company.
