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January 2024 by Joe Massi
Best post office ever
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January 2024 by Yuan Tian
The ladies at the front are amazing! Maria helped me through mailing some documents since it was my first time at the post office. She is very patient and welcoming.
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December 2023 by LittleLooksbyLilly
The BEST post office ever! Me and my daughter made frequent trips to this post office to drop off packages and the ladies at the counter always greeted us and made our day! They are great at their jobs, friendly, helpful and go above and beyond. We are moving and are truly going to miss going there!
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August 2023 by Tara Motley
This is the BEST post office location I have been to. Staff is knowledgeable and super friendly. I typically dread going to the post office, but this location changed my mind. I will go out of my way to use this post office for all future mailing needs. Keep up the great work!
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August 2023 by Carly Nuttall Gibson
Really impressed by the service I received at this location earlier today. I showed up to send off a passport renewal package. Without my asking, both women on staff at the time went through my materials to make sure I had what I needed and that everything was assembled properly (staples in the right places, proper documents paperclipped, etc.) and that I had selected the proper way to send off my materials. I was very touched by their attention to detail and grateful for a few things they pointed out I needed to fix that I had missed! Fingers crossed for a smooth process on the passport office front, but wanted to give a shout-out to this USPS location and particularly to the two female staff members who assisted me today.
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March 2023 by Caitlin Leahy
Best post office in Md! Always speedy and polite.
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February 2023 by Dylan G
One of the best USPS locations in the country. Friendly folks, knowledgeable on the cheapest shipping options (even cubic shipping using ‘box in a bag’ for heavier items), and a pretty low stress environment at the counter. Nice relaxed, country scenery outside too.
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January 2023 by Lennea B.
Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and friendly service .... Every stamp you could every want . They also have gift cards and greeting cards.
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December 2022 by David Ott
Nice hometown feel with helpful staff. A pleasure to work with.
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November 2022 by Carla Perdomo
Well I can say it was good experience; came over here, I thought it will have a lot of people waiting but it was pleasant and fast ?.
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September 2022 by ETL Dev
Quick and fast service. USPS rep was helpful!
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June 2022 by LoRi L
I love this Post Office. Lennea is amazing and so personable. She need an on the spot bonus! Now that she have help, all the women are very knowledgeable and friendly. They’re like family to me and it’s such a blessing with so many bad things going on in the world. One day I left my purse rushing to get to the Post Office before it closed. I didn’t realize it until my package was rung up. The young lady behind the counter paid out of her pocket. I was so embarrassed, but she assured me it was ok. I returned the money the next day. This is and have always been my favorite Frederick MD Post Office. Thank you, Ladies.
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May 2022 by Yennifer Ramirez
Worst customer service. The lady up front is not helpful or friendly at all. I have now wasted two trips here due to her minimal assistance each time.
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January 2022 by Pamela Nunez-Saleta
There was no help provided. I spend more on shipping something than on the actually item shipped. I asked which way was cheaper and if it was flat rate, barely minimum answers were provided. instead they are chatting about coffee. I could have re-order and get free shipping instead I spend $40. I feel ripped off.
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August 2021 by G M
Sent me an email stating they "successfully completed my package pickup". The only problem is the mail carrier came and left without completing my scheduled package pickup request. Unfortunately I don't recommend this service if you rely on shipping services as part of your livelihood
