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March 2025 by Harsha Gurusinghe
I’d you’d like a hassle free , prompt and friendly service speak to Benny at the Gaithersburg store.
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February 2025 by Fausto Graciano
Poor customer service
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February 2025 by Steven Schultze
Ronnie is great at his job.
I’ve been to the store twice in the past 3 months with a cracked phone (kids).
Ronnie has helped me both times. He was great at figuring out the best solution and felt like he was helping ME, not just trying to sell me a product.
Can’t recommend him or the store enough!
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February 2025 by Slick Money
S/O to Oscar for fixing my iphone after it was stuck in SOS mode, reactivated my SIM and it was good as new and didn’t charge me. 5 Stars ⭐️⭐️⭐️⭐️⭐️
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January 2025 by Josué Mejia Rodriguez
Very good
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January 2025 by Matheus Bousquet
terrible service, terrible manager, nothing can be resolved, you arrive with doubts and leave with more doubts! The attendants are terrible, they don't pay attention to the situation, I just wasted my time!
I don't recommend this store
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January 2025 by Smita Chand
I went to the AT&T store in a panic for an issue that I was having and I was immediately greeted by Benny who was able to resolve my problem in less than 10 minutes. He was very kind, professional, and helpful. I was so hugely grateful
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December 2024 by Oscars Orellana
They asked me if I wanted to try there inter for free for a month, while on trial like a week after I got the box they charged me $60. When I call to cancel the trial they told me they were going to refund me the money, well they didn’t now after a month that I return the equipment they charging me $216 for some that has already been returned. Not that I called customer service they don’t want to cancel the charge because they said they never got the equipment. I’m never going to do business with them again
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December 2024 by Sardar Sadiqi
TA&T is the worst company we’ve dealt with. One of our family plans, with 5 lines, has been disconnected due to their poor management. Despite calling over 10 times and visiting their store, no one has been able to help us. Please be careful when choosing this weak network provider—terrible customer service and unreliable service.
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November 2024 by Carlos Ruiz
Excellent service,
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November 2024 by E L
I highly recommend THIS store and its employees. They listen to what my needs were and took care of me, they took me step by step on what they were doing. They are experienced, professional and made me feel they cared about me. I never felt pressured, in fact they showed me and improved my outdated plan without additional charge.
As a senior and not being very savvy on new technology, I can’t thank them enough!!!
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October 2024 by Judy Wilkinson
Oscar met me as soon as I walked in the door and addressed my problem with no hassles. He was very friendly and helpful.
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October 2024 by Jose Mairena
I like it when I visit, they are very friendly and the problem is solved, thank you
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October 2024 by Damon Daniel
All went okay except for the most important reason for my visit. My phone will not connect to the network due to the latest software update. Store associate tried everything which in fact I do appreciate, but I still left the store with same problem. "Phone not working". I was advised that I would have to pay the phone off and upgrade to a new device. "Unacceptable" when there was no neglect on my behalf. I'm just frustrated that the customer satisfaction was overlooked and the employee decided to stick to their company script. I called customer service same old talk. See ya AT&T. Hello Verizon!!!
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October 2024 by roselyn. buyoya
It was a wonderful reception for me in the store.
Well done
