Auto Masters - Urbana LLC is highly regarded for their honest and reliable car repair services. Customers often praise the team for being knowledgeable, friendly, and trustworthy. The owner and their skilled mechanics take the time to explain repairs clearly and perform thorough work, ensuring the job is done properly the first time. Many reviews highlight the professionalism and integrity of the staff, emphasizing that they are dependable and go above and beyond to satisfy customers. The atmosphere is welcoming, and service is quick when possible, making clients feel well taken care of during their visits. Although not the cheapest option, Auto Masters offers reasonable prices compared to dealerships and is known for top-quality workmanship. Some customers mentioned a surcharge on credit and debit card payments, which was frustrating, adding extra costs to bills. The shop is praised for handling a variety of issues, from basic maintenance to complex repairs like transmission work and lifting gate repairs, often with creative solutions. Overall, Auto Masters - Urbana LLC is viewed as the best place to trust with vehicle repairs, appreciated for their honesty, professionalism, and dedication to customer satisfaction.
They do good work. Steve is knowledgeable and helpful. They are notnthe cheapest shop but not as expensive as the dealer either. Little inconvenient location for me but good shop. They charge a surcharge on all credit and DEBIT card transactions which was frustrating. It added an extra 100$ to my bill.
February 2024
The only place to take your car for anything! Honestly I’m sorry I didn’t know about them years ago! Fair and honest about everything..
January 2024
The best auto repair shop in the area - we have been using them for years now!
