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January 2024 by J Duck
I just want to make this company aware that I am very displeased with the amount of parking spots taken by the rental cars. There are about ten spots for Avis, but they use all of the spots for the liquor store and are overflowing to the grocery store. Very frustrating that I have to park so far away to go to my regular stores. Please park your cars elsewhere where they do not disrupt the other businesses.
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December 2023 by all for 1
Vehicles I've rented from here have been reliable and clean. Anthony at the front desk was friendly and knowledgeable. The entire rental process went smoothly.
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September 2023 by Tim Burch
This place sucks. I waited in line for 45 minutes to get a car that was covered in bird poop and tree sap/gum and had only 3/8 of a tank of gas. Then when I returned it less than an hour late, they charged me an extra day, though they had made me late in the first place.It isn't the fault of the one person staffing the busy rental counter, which has two workstations and really should have at least two people working it. I blame the corporate office. In any case, this place is the pits.
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July 2023 by Renee
Well the customer experience matched the name ... BUDGET. A couple weeks ago when we talked to both the clerk with grey hair and the car interior cleaner had bad attitudes. When we asked if they had another car that was cleaner on the outside since the one they gave had a lot of mud on the outside, he gave major attitude and said take it or leave it. Didn't care and was making a scene as if it was our fault the car was dirty. Complete a hole! Don't come here!
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June 2023 by My Friend
It's just a basic place to rent cars. Guy was helpful regarding service and other offers.
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June 2023 by Carlos Luis Jimenez Chinchilla
It's just a basic place to rent cars. Guy was helpful regarding service and other offers.
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March 2023 by Nakeya Minor
Anthony has the absolute best customer service. He went above and beyond to assist us today. Thank you so much Anthony.
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January 2023 by Neel Dattani
I rented a car from Budget and it was just an absolutely terrible experience. Their system was down on pick up so it took over an hour to get my car. Then on the day of my drop off the car I rented (Chevy Equinox) stopped working. I was getting an ESC warning light and the car wouldn’t shift into gear. Transmission issue if I had to guess. It took forever to get a hold of roadside assistance and when I did the system was down AGAIN!!! It took 4 hours for them to even process the roadside assistance request. I ended up calling a towing company to come pick up the lemon. Terrible experience. Never again
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January 2023 by Edith Gibson
I arrived to return a vehicle today that I’ve been calling since December 2022 to speak with the front desk counter and no one has been able to return my phone call or to provide disability assistance. The guy waited to today to tell me they don’t accept Chime payments.
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November 2022 by Mark T.
Location no longer exists, but still shows up on their website. No sign no office and no trucks.
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September 2022 by Tanya K
Came here on Saturday 9/10/22 at 0900 to pick up a rental and the agent/african american man was very rude and disrespectful. I have put his race because i did not get his name and he deserves to be called out. He was very short, unprofessional. I asked a genuine question and his response "I aint got time to be going back and forth". Did not have the time to explain anything and wanted to function as a useless robot. I will be calling corporate on this man. ABSOLUTELY horrible service. Take some pride in your work. you are not there doing us a favor!!!!!!!!
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September 2022 by adelina perez
I went to this place for the first time they told me horrible service I rented a seven-passenger car I paid for it to get there, bring it for the next day and when I arrived they told me that they did not have that size that was the worst experience
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August 2022 by OR DASHEVSKY
Had reservation ready and they called me at 4:30 pm when I need to pickup at 5:30 that they don't have a car. What type of business are they running. Never again will book it through Budget
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July 2022 by Jessica Palacios
I rented a car from this place and when I get in the passenger seat there is vomit EVERYWHERE! The car wasn’t cleaned bc there’s no way you missed the vomit on the seat, door, dash, cup holder, and down the side of the car.
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December 2021 by mustafa tikriti
No more this location for me .. after coming back from deployment overseas I get bad treatment and the guy working the night shift cant handle working under pressure with 3 customers waiting !! Thank you for horrible service .
