January 2023 by Robin Nicholas
Placed blame on USPS for not receiving medication, even though they never proceeded it! When pressed for tracking number, they couldn’t provide! Of course not, when you never processed it! Ending up using FEDEX. I was without medication since 14 December and they did not process for shipment until 22 December, I offered to drive and pick up myself in order to get paid medication! Update; Medication that was shipped overnight FEDEX won’t be delivered until Tuesday, 27 December 2022! I didn’t realize that six days is considered overnight! My bad. Too add insult to injury, CGS pharmacy wanted until after pickup time and put weekday delivery only on overnight package, even though FEDEX delivers on weekends. So I won’t get my package until Tuesday, 27 December 2022. They did this deliberately. I hope that they don’t include customer service as a product. Also, they refuse to answer or return my calls. They are embarrassed and know they did me wrong. They hid behind an answering service, cowards!