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November 2023 by Nicole Moore
The times that they post are optional. Doesn’t open on time and they close whenever they want. Hopefully this will change
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November 2023 by Joyce Wright
Always have lots of pretty things
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September 2023 by Dolly Palermo
Yesterday I went there to pick up some orders and when I returned home I found out that one of the products I had paid for was empty. I tried this morning to contact the manager but they were not there and the rest of the employees were busy, poor customer service.
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July 2023 by Rebeca Coreas
I hate this location they’re always closed and they don’t even notify anyone on the website! I’ve came here 3 times and they have been closed by 3pm! Idk if it’s a staff issue but it’s really inconvenient. The staff here is usually great but I don’t think I can trust coming here. They’re always closed despite they’re hours and are always low in stock in color. Salon centric would be a better option I’ve never experienced this happen over there…..
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June 2023 by Glamnur Beauty
Over priced, hours do not reflect what items they are actually operational. This is not really professional pricing.
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May 2023 by Kirstie G
The worst cosmo prof. Avoid this one. Especially if you want to go during business hours.
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May 2023 by Kirstie N.
This place is ridiculous. They never open on time, then even when someone is there they lock the door. This has happened a multitude of times just to me, so I know it's a huge issue. And the fact that management or the owner doesn't do anything about this is sad. Change your hours if you don't want to open on time.
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February 2023 by Heather N
I went to Cosmoprof about a week ago and had such a great experience which gave me a push to finally write a review (I've never written an online review before).This was my second time seeing *Darby* who had initially helped me a few months ago (and still remembered me).She is a true asset and is knowledgeable with a variety of beauty products and services.I'm new to doing dip nails (licensed cosmetologist with mainly hair experience), but she gave a lot of helpful advise and recommended some great colors.They have some other great employees at the Gaithersburg location as well (*Brittney* helped me over the phone earlier that day and was very sweet as well).Cosmoprof is lucky to have such a wonderful integral beauty professional and I hope to see her again sometime soon.
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July 2022 by Cherish Cardell
Arrived at opening time. Waited 12’mins to get in. I look around just to find out you can only shop there if your a licensed hair dresser.. man what
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January 2022 by April Williams
Prices Great..Staff Helpful and Friendly...I love this place!!! Kadia is the BEST!!!!!
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September 2021 by Spicy Red Lipstick
I hate writing bad reviews.. I tried reporting this issue to Cosmoprof's website.. But it kept saying my emails after invalid. ¿How is that possible?I just went to your store at 3:35pm today and the doors are locked, but the sign says you close at 4pm. I believe this happened before.. But I'm not sure which dates..i think it was on Sundays as well. Your customers depend on your store hours being opened, as displayed on your door. I didn't want to write a bad review.. I'd rather let the store know.. Hopefully this will stop happening. So i can remove this review.
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August 2021 by Pamela Hernandez
They don’t sell to the public? Half the shelves are empty and everything seems old
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March 2021 by donna jekins
This store supplies very limited inventory to black hair stylist. Very little selection and our items are never on sale or discounted.... never! So I had to find another store to cater to my needs...... ??♀️
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February 2021 by Bernard Mitchell
Clean, stocked, and the staff is always friendly and helpful!!
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January 2021 by Sara Hernandez
I love it here. The staff makes it feel like home they’re always so helpful and welcoming !
