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January 2024 by Chinazo Muoneke
Excellent service. Strategic location. Mike was great! I recommend!
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January 2024 by Nicolas Valdivia
Great experience. Location looks clean
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November 2023 by Katie Shea Britton
Easily accessible, clean facility. Made the whole process easy.
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November 2023 by King W.
This is a review of Public Storage, located at 807 South Frederick AveGaithersburg, MD 20877. I have rented a 10 x 10 storage unit at this location of Public Storage for about 20 months. I went back to my storage unit on November 2, 2023. I found the premise to be super clean. Not a single piece of trash. I happened to see the manager, Michael, using a broom and dust pan to sweep around the premise. He has been the manager since the first day I started my monthly rental of my storage unit there. He has done a superb job managing the Public Storage at the 807 South Frederick Ave., Gaithersburg location.
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October 2023 by Ivan Huarita
Highly recommended facility!! Michael is always available and maintains this location spotless!! Not only are the floors, elevators, office and bathroom super clean he takes the time to also maintain the parking lot and sidewalks clean!! Michael is always working and is always approachable with any questions or concerns. Long term like myself or for short term storage solution don’t look any further!!
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October 2023 by yinka balogun
Very welcoming and supportive staff. They made my move in fast and quick. I would recommend them to anyone.
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October 2023 by Diego Segura
Very clean and great customer service, I will store here again.
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October 2023 by Ryan Grant
The place is always so clean and Michael is always ready to help with any issues that come up.
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August 2023 by NS H
I recently rented a storage unit at this location. The representative who greeted me at the counter was Rodney. He was very professional, upbeat and respectful in the manner he communicated the options, availability and services. The facility was spotless and well-maintained. Rodney helped facilitate a glitch with my on-line reservation without me even asking for assistance and I was able to complete the process on the spot. Move-in was smooth and when leaving the facility Rodneymade it a point to see how everything went and to told me to feel free to contact the office if I had any questions going forward. What a customer service and experience should be…Thank you PS and Rodney.
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August 2023 by Mel B
I was very happy with Public Storage(807 S. Frederick Ave, Gaithersburg,MD) at first, until making changes to my storage unit, which I learned after my movers reviewed the old unit that it was too small and I needed a bigger unit. Michael explained that I would get a refund upon making changes for a bigger unit. However, I later got an email indicated I would not get refund my of $276 for the old unit. I reached out to the Customer Service Department and got a gentlemen who spent more time arguing with me verses trying to resolve this matter. The fact of the matter is that I was looking for a longterm storage solution, and this just isn't going to be feasible.It seems like they've got a really great scheme going on where they get you in for a lower price, and then jack up the prices by $100.BEWARE OF THIS COMPANY!!!!!!!!!!!!!!!!!!!!
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August 2023 by Marcos Cardoso
Very good customer service ??Thank you to Michael for your patience and help…☺️☺️
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June 2023 by Kurt
Awesome facility. Super clean and climate controlled. Fast and courteous managers. Fair rental price and very convenient.Update: 4th time customer: This is THE best storage facility and I've rented at many. This place is always clean and in order. The managers are very responsive, always available, and keep an eye on EVERYTHING going on in the facility which is what I want with my possessions.
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June 2023 by Jojo The Blessed
Mike has a great customer service skill. We were very satisfied dealing with him
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May 2023 by Jyodeee Y.
Impressive facility. Bluetooth entry into gated storage. Clean air conditioned storage. Reasonable rates. Apply over internet for lowest price. Large carts to take items to storage unit. On busy street requiring u turn to get back to access i270
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May 2023 by Curtis Jefferys
Great customer service…had tools to help us take apart items. Very helpful.