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December 2023 by Jerry Wu
- very slow response; or even no response.- I can't see any reason why Allstate provides the agent working this way.- I'm looking for another insurance companies and estimated 3-4k saving per year (3 cars).- Not Sure why Allstate increased premium very unreasonably and suggest all customers to shop around.
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December 2023 by Blanca Ventura
Bad service
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December 2023 by sajii07 SA
Don't ever ever get Allstat insurance. It's a big fraud. Every six months to year they will raise $1000 on top of your premium ? ?. Then they will it's the state you living in then they will its the App.??
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April 2023 by Abram Primus
I was totally satisfied with the assistance given me after my car was rear-ended. The staff kept me up to date. With the Allstate App, the claims information was right at my fingertips. I am grateful that they were able to resolve the issue in a short period of time.
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February 2023 by ISAAC Arthur
Good customer service, excellent and affordable deals compared to other dealerships I visited prior but then buying a car you not familiar with must at least come with some minor tutoring on how some of the functions work, that I did not get but my overall experience was good.
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October 2022 by Anne Albuquerque
No stars for Fitzway Insurance Agent Maureen Bardizbanian!!! Horrible service and most unhelpful. After using Allstate thru this Agency since 2013, they arbitrarily added my married daughter (who moved away to Canada in 2018) to my auto policy without my knowledge or approval in early January 2022. At the time, I was very ill with Covid-19 and was in no condition to act on the only notification sent by email. I feel cheated and let down by Ms. Bardizbanian for not reaching out by phone to confirm whether my daughter needed to be added to my policy. I have unnecessarily paid premiums for an 8 month period for no reason and Allstate will not refund this amount. Absolutely outrageous!!!!
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June 2022 by Carlos Montoya
(Translated by Google) Precise when you need it most, they are there with you helping you, I think the saying that we are in good hands is valid, I recommend it(Original)Preciso cuando mas lo necesitas ahi estan contigo ayudandote creo que es valido el refran que estamos en buenas manos lo recomiendo
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October 2020 by cabrera iran
im switching to geico u guys are nice just got a lower price 10$ difference not much
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September 2020 by Luis Villafuerte
Communication is not good every time you call nobody answered the phone when you need assistance with you account today is 9:55 a.m. I already make 11 calls to this office and nobody pick up the phone
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February 2020 by Dawood
While the premium is still fair, the approach to the customer is like scam, after my six months auto insurance with this company my premium went up with no reason and not even informing! I realized just 2 days before I decided to pay for the next 6 months! When I called my agent JOSE, he cheated me, phone after phone calls, he never called me back to explain why! I am considering to find another company.
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December 2019 by Heliberto Lanza
One of the best insurance
