Giant Pharmacy on Goshen RD receives mixed reviews but shows overall dedication to customer service. Customers appreciate the quick service when prescriptions are ready, with some noting that their prescriptions, like after wisdom tooth removal, were filled in about 45 minutes, which they found to be pretty quick. The staff, including employees like Samuel, are praised for going above and beyond, especially in stressful situations. One customer thanked Samuel for staying past closing to help with their daughter's prescription, even calling the insurance company to reduce out-of-pocket costs. However, there are concerns regarding delivery services. While the pharmacy once successfully delivered a prescription, many customers report difficulty in getting their diabetic medication, insulin, or other prescriptions delivered to their homes. Despite being willing to pay extra, they are often told delivery isn't available, forcing them to pick up medications in person or use services like Uber, which can be inconvenient and costly. One customer shared frustration about the lack of consistent delivery options, especially for medications that need refrigeration. They mentioned transferring prescriptions from another service to Giant in hopes of delivery but faced repeated issues and confusion from staff about why deliveries couldn't be arranged. Customer service representatives sometimes call later to inquire about why they are leaving the pharmacy or to clarify policies, indicating ongoing communication challenges. On the positive side, the pharmacy staff is friendly, and wait times are generally short. One reviewer noted a brief wait and friendly staff but highlighted that a medication took several hours to arrive, which was the only downside. Overall, Giant Pharmacy on Goshen RD is seen as helpful and friendly but with room for improvement in delivery options and communication.
My favorite Giant pharmacy and store. Been coming here for years.
December 2024
So far the Giant Pharmacy on Goshen had my RX filled after my wisdom tooth was pulled and ready to go after 45mins, to me, on short notice it was pretty quick and overall no issues with any
August 2023
Eh. Better than average fruits and veggies. OVERPRICED???????????????????????
