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August 2023 by Russell Carter
When you need a tow truck it’s probably not your best day ever. Luckily for me, the bad turned to better quickly. Oddball situation, no need to explain except for IT SUCKED. Called Grace, the Driver Rigo arrived sooner than expected. Navigated my truck’s “difficulties” on a hill, at night, blah blah blah. My truck is now safely at the dealership to get fixed tomorrow. Rigo even sent me pics of where he parked it. A little relief so I can go to bed. Thanks Rigo & Grace!Services: Special vehicle towing
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August 2023 by Devon Dunston
Best experience ever. Mike really pays attention to detail and care about the well being of his customers. I’ll definitely recommend his service to anybody
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July 2023 by Branka Markovic
Best towing company ever! They are professional, polite and have empathy. Came well before the alloted ETA window and kept me informed. They went above and beyond, especially Alex. Thank you for coming to tow my car when the other company didn't show up and was unresponsive.
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June 2023 by Carson Foster
Matthew did great, quick service! Very friendly, and more than happy to educate me on what I needed to know for the future.Service: Battery service
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May 2023 by James Dean
I recently had the pleasure of working with this amazing towing company, and I can confidently say that they went above and beyond to provide outstanding customer service. From start to finish, the team at this towing company was professional, efficient, and incredibly helpful.Firstly, their response time was lightning fast. The driver who came to help me was polite and courteous, and he quickly assessed the situation to determine the best way to tow my vehicle safely.But what really impressed me was the level of care and attention they provided throughout the process. Not only did they tow my car to the repair shop, but they also made sure to keep me informed of what was happening every step of the way. They even called me after dropping off my car to ensure that I had made it home safely and that everything was okay.Overall, I cannot recommend this towing company enough. Their customer service is truly outstanding, and their team of professionals is dedicated to going above and beyond to ensure that their customers are taken care of. If you're ever in need of towing services, look no further than this amazing company - they are simply the best!Service: Car towing
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May 2023 by keith pruitt
I had an amazing experience with this towing company. The driver was incredibly nice and only wanted the best for us. Kept us updated with texts and calls when needed. Very reliable driver and someone I would love to do business with again.
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March 2023 by Naldo Salgado
Graces Towing is the best when it comes to the services they provide. They are extremely reliable and dependable and very prompt. Always ahead of schedule. I am blessed to have met the owners Mike and Mercedes as family owned company that always provides the best tows around at a great price. They also work great with my StateFarm insurance have saved me more than one occasion including today by jumping my dead battery on my back truck on such short notice on Super Bowl night but when all hope was lost when the first company was a no show and no call back, Graces Towing was there to save my day and Super Bowl party. Thank you guys again!Services: Car towing
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March 2023 by Ken McFadden
2/16/23 aprox 3 am your driver blew through the flashing red light at Goshen & Centerway going towards Mid county. He or she did not even attempt to slow down for the flashing red light both directions (which is supposed to be a stop sign) AND it was raining out! You're in a tow truck which could easily kill someone and is harder to stop in wet conditions. Thank goodness I was coming to a stop or I would have gotten T boned on my drivers side. Previously your driver cut me off while he or she was turning onto snouffer school rd causing me to slam on the brakes or run into them. You couldnt have waited 10 seconds to turn? Did you even look? There was literally no one behind me. I guess you're that important? I assume its the same driver as it was the same truck, around the same time in the morning, and the same IDGAF driving style. That driver is a liability waiting to happen. Cops also sit at those lights (especially centerway) and travel up and down snouffer school all night long as I'm sure you are aware. Playing with fire will eventually get you burned.
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January 2023 by Scotty H
Car stalled on me twice and I was lucky enough to have Grace Towing get the call. From the moment Chris called me he was reassuring and acted professionally. In a moment that wasn't the best for me ,Chris gave me confidence in knowing my car would be taken care of. I have to mention it was after hours but he made the call to make sure I had a flatbed . He stayed with my car until the flat bed driven by Anthony arrived. Semper Fi brother. Keep Chris around , the young man is excellent at what he does. Thank you Grace TowingServices: Long distance hauling
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October 2022 by Margaret Clifford
You can't go wrong with this towing outfit! We were so pleased that our insurance company sent Grace Towing and Recovery to our rescue when recently late at night we were in need of their service. Rigo, who is also a private mechanic, took care of us in no time. Strong, competent, and with a warm hearted personality, he transformed what usually would be a stressful situation into a pleasant encounter. Safe, reliable, and efficient! We highly recommend this towing company for residents in Montgomery County, MarylandService: Special vehicle towing
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September 2022 by Samuel Tekper
I had a great experience with Grace towing today. Mike and the driver that was dispactched were very helpful. Great customer service, super quick and efficient. I appreciate you guys helping me out God bless!Service: Car towing
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July 2022 by Alphonse MacDonald
Grace towing retrieved my vehicle from the center median of the I270 split. It was difficult (no front wheel)and dangerous. They delivered to my mechanic who commented on what an unusually professional job the driver (Bob ) did navigating my now 3 wheeled vehicle into the narrows bays of his garage. If I ever need a tow truck again, I am calling Grace towing and asking for Bob.Service: Car towing
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July 2022 by Alex Diarra
Rental car from Zipcar broke down. Mike came and diagnosed the issue in less than five minutes. He even gave me a ride home. Excellent service!
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June 2022 by La'akea Swagerty
The tow truck drivers here are amazing. Did things w my car I didn’t know tow trucks could do. Recovered my broken trans awd car and parallel parked it perfectly on a busy road. Nothing less than the best.
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May 2022 by Chris Moyer
Amazing Service. Had car towed driver was prompt, on time, professional. Driver even gave me a call to let me know he was 10 mins out so I could be ready for him which was a nice touch. Got me quicky from where I had my flat tire to the shop very quickly and safely. Def recommend giving them a call if you need a tow. Will be using there services again in the future if I need a tow.Service: Car towing
