About DoubleTree by Hilton Washington DC North/Gaithersburg
The DoubleTree by Hilton Washington DC North/Gaithersburg is a welcoming and well-maintained hotel that consistently impresses guests with its friendly staff and high standard of service. From the moment visitors arrive, they are greeted with genuine kindness and professionalism. The front desk team, including staff members like Kazi, Stephen, Suzanna, Timothy, Khandra, and Rosalyn, are recognized for their attentive, courteous, and helpful attitude, often going above and beyond to accommodate guests' needs. Many reviews highlight staff members who remember guest preferences, assist promptly, and create a warm, friendly atmosphere, making guests feel valued and cared for. The hotel features comfortable, clean rooms with thoughtful touches like a variety of pillows, a smart layout, and good amenities. Guests appreciate the amenities such as the indoor/outdoor pool, a nicely equipped gym, and a laundry room with fair prices. The lobby offers a cozy bar area, with warm cookies and cold infused water available throughout the day, enhancing the welcoming environment. The onsite restaurant and bar, managed by friendly staff like Linda, add to the relaxing experience. Guests also praise the location for being excellent and convenient, with many noting that the inside of the hotel is beautifully updated despite the exterior appearing somewhat dated. The hotel’s organization, especially during busy events like tournaments, is highly appreciated, with staff effectively managing large groups and providing clear communication. Overall, the hotel is described as a home away from home, characterized by attentive service, clean and comfortable rooms, and a staff that genuinely cares about guest satisfaction. Many guests intend to return, citing memorable stays and exceptional hospitality.
Amazing staff - shoutout to Barbara who made my visit to this location super enjoyable and for going above and beyond to make ensure I had everything I needed! Could not recommend this place more!!
June 2025
Used to stay here all of the time. They always give you a cool and delicious cookie upon checking in. Staff is nice and helpful. The rooms themselves were always clean and comfortable never had any issues. Definitely recommend.
June 2025
Had everything needed for a nice stay. Great restaurant in site and a pool that’s inside and out. Nice workout room.
Property Amenities: Breakfast available (surcharge), Restaurant, Fitness facilities, Meeting rooms, Safe-deposit box at front desk, Gift shops or newsstand, Garden, Terrace, Business center, Bar/lounge, Laundry facilities, 24-hour health club
