Massage Envy offers a range of services, including massage, skin care, and total body stretch, which are integral to overall wellness and a healthy lifestyle. The massage therapists at Massage Envy are generally praised for their skill and professionalism, with some clients reporting exceptional experiences with specific therapists. However, some customers have expressed frustration with management issues, such as broken promises, sudden clinic closures, and difficulties in booking appointments with popular therapists. Additionally, some clients have found the prices to be increasingly high. Despite these challenges, Massage Envy has also received positive feedback, with one long-term member describing the staff as kind, courteous, and accommodating, and praising the quality of the massages and the holistic healing benefits they have experienced. Overall, Massage Envy seems to provide a mixed experience, with both positive and negative reviews from customers.
This location has really stepped up their customer service, and I will be back consistently from now on. Great staff and therapists.
December 2023
The employees were very helpful and courteous not to mention knowledgeable.
February 2023
This was a bad experience that began with previous management last year. New management really stepped up and made things right. Went from a 1 star to a 5 star. Give them a chance.
