-
April 2023 by Kwanie Shelton-Palmer
They are going out of business. Everything is marked down. I got a King Size bed and box spring. Plus a big gigantic entertainment Center for no more then $100 all together.
-
February 2023 by Scott Heemann
Not worth the trip, supposed store closing sale but prices had been so “marked up” that the 50-70 percent discounts offered were nothing even close to a steal, I felt bad for the other customers who were falling for their scrupulous marketing ploy.
-
December 2022 by petra hunt
Amazing place to find great lightly used furniture, lamps, rugs, art. Sadly, after 30 years in business, they are closing soon. Currently all art is selling for $15, $25, and $35, depending on size. All furniture is also on sale. Everyone is very friendly and helpful.
-
December 2022 by NICOLE JOHNSON
I ended up here because I am decorating a home and they claim that they are going out of business so the prices should be competitive.PROS: I went on a Sunday and they weren’t very busy so it was easy to get the attention of the sales team. Make sure you go upstairs where the accessories are on sale the main show room and then the huge warehouse in the back. There’s lots and lots of lots of items to choose from. Since they claim they are closing the store, which most of them said wasn’t until March, the accessories were on sale for 50%off and anything with a blue tag on. It was an additional discount that they didn’t give a specific percentage, so I guess it was negotiable.CONS: As far as prices go, I wasn’t impressed. Definitely go in there Educated about what you want and what the prices are for those items in other stores. Their discount pricing was similar to stores like Wayfare, overstock, HomeGoods, HomeSense, at home, etc. I did receive a blue ticket that allowed me to receive a small or medium piece of artwork for free, no purchase necessary. That motivated me to go back upstairs and look at the artwork. As a result, I ended up buying two additional pieces of art, so that promotional incentive worked on me. The prices for the rugs are way way way overpriced. Especially because it appeared that many of them were used and dirty. The lamps and the artwork were reasonably priced with decent selection. This is in the upstairs section.Overall, it’s just OK. Maybe as they get closer to closing the store, the prices will be more reasonable. However, it’s not worth me making another hour long drive back up there I’ll get the newsletter and think about it.
-
December 2022 by Nicole J.
I ended up here because I am decorating a home and they claim that they are going out of business so the prices should be competitive. PROS: I went on a Sunday and they weren't very busy so it was easy to get the attention of the sales team. Make sure you go upstairs where the accessories are on sale the main show room and then the huge warehouse in the back. There's lots and lots of lots of items to choose from. Since they claim they are closing the store, which most of them said wasn't until March, the accessories were on sale for 50%off and anything with a blue tag on. It was an additional discount that they didn't give a specific percentage, so I guess it was negotiable. CONS: As far as prices go, I wasn't impressed. Definitely go in there Educated about what you want and what the prices are for those items in other stores. Their discount pricing was similar to stores like Wayfare, overstock, HomeGoods, HomeSense, at home, etc. I did receive a blue ticket that allowed me to receive a small or medium piece of artwork for free, no purchase necessary. That motivated me to go back upstairs and look at the artwork. As a result, I ended up buying two additional pieces of art, so that promotional incentive worked on me. The prices for the rugs are way way way overpriced. Especially because it appeared that many of them were used and dirty. The lamps and the artwork were reasonably priced with decent selection. This is in the upstairs section.Overall, it's just OK. Maybe as they get closer to closing the store, the prices will be more reasonable. However, it's not worth me making another hour long drive back up there I'll get the newsletter and think about it.
-
October 2022 by L S
We were very disappointed in this place. While it had a wide array of furniture there were few sets. Lots of single dressers, single lamps, single chairs instead of a pair of bed side tables or a pair of pillows. However, the amount of dust and dirt was the most off putting part of the experience. I actually put my Covid mask on it was so dusty and if you touch the furniture your hands come back filthy. Prices were so so, some good others way out of line. Overall, I will not visit again.
-
September 2022 by Tami Gregor
Lena was amazing ! She went above and beyond to make my purchase great. Fast communication, fantastic customer service and an all around brilliant experience. Highly Recommended. Thank you
-
September 2022 by Brandy Foote
I just can't with the prices. This is used furniture, not high-end, but is priced as high, if not higher, than purchasing the same pieces brand new.
-
August 2022 by Memunat Fakoya
This store was recommended via another customer and I was not disappointed. I was looking for a specific end table; I had no name only a picture. I tried other stores but they were either very quick to brush me off or gave me the run around. When I presented the picture, she took the time to help me find the item. It was honestly a pleasant shopping experience and I will definitely be coming back soon, great customer service. BTW the name of the table was Acrylic X end table and it was so pretty.
-
August 2022 by Dela A
What a great experience I had at Model Home Clerance Center. Lena has attention to detail. She is professional and very knowledgeable. She helped me find the perfect furniture and accessories for my house.
-
July 2022 by Duanne Crawley
I had the most lovely experience today at the Model Home Clearance Center in Gaithersburg. I met Kevin who thought I was a frequent customer only for him to find out I was a 1st time customer at this location. Kevin was truly a blessing in so many ways. Chuck with his amazing talent with refurbishing furniture. Reem and Lena closed it out with their expertise and finalizing my order. I was so happy when I left because of the great experience I had with the entire team. You can tell they work well together and are in one accord. While we are not perfect, I truly give kudos when it's warranted. I tell you this team deserves a special shout out and a special acknowledgement. Let me know how I can contribute!!!!!
-
July 2022 by Paula Cabrera
I just bought a new house and didn't know where to start but a friend told me about this store and I love it!Very helpful team, good prices and excellent quality furniture.
-
April 2022 by T. Lyles
I seen some night stands online the night before and went into the store on Friday, April 1, 2022, before closing at 6pm. I arrived approximately 5:30pm, and not one salesperson greeted me nor asked me if I needed any help. A worker leaving for the day said hi. However, a young black woman, white woman sitting at the customer service desk, and a black man sitting behind them on the desktop DID NOT OFFER TO ASSIST ME AT ALL. I proceeded to walk around the store looking for the night stands until I found them. I loved what I seen, but I did not purchase the nights because their CUSTOMER SERVICE WAS HORRIBLE. I would rather spend my money with people who acknowledge my presence and greet every customer. I rushed to the store from Westminster after work to PURCHASE the night stands on purpose. A sale lost.
-
February 2022 by Leslie B.
I previously gave this place a positive review, but neglected to say that Lena and her staff were helpful beyond belief. I even bought a chair with legs I didn't like and intended to paint, when without my asking, Lena found new legs which were exactly what I wanted and is having them switched out for me. All the people I encountered on the floor were helpful and interested in helping. I don't know why people claim to have had a negative experience, but if they arrived 15 minutes before closing, exactly how interested should the staff be? Not very I say. Also, a kind word goes very far instead of an attitude.
-
December 2021 by S. R.
A warehouse filled with tacky, poor quality, over priced, often damaged furniture, lamps, etc.
