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January 2024 by Scott Lee
Out of a lot of item. Need to do a better job of keeping stock.
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January 2024 by Christopher Kramer
Friendly service! Store could use a bit of updating and cleaning up. Looks like they had a party in there.
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November 2023 by Collin Seebadan
Been using this location for years, usually doing delivery for over 100+ balloons at a time, and always the experience has always been perfect from ordering to delivery. Thanks!
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November 2023 by JW
They charged $56.39 to inflate 9 balloons. I’m assuming these prices are based off of what they charge in the store? They charged me for (4) 24inch $28, (4) 18inch $13.20, and (1) 26 inch Mylar $12.I went to have balloons inflated for a special occasion. Once I approached the counter the store associates were unwelcoming.For the amount of money they charged me I’d expect a better job and quality service. When I finally receive my balloons, because the employees failed to tie them, properly one was lost, and the other one was deflated in the store. I went back and they were able to give me a replacement.One of the employees had an attitude the whole time. If you would have done your job the first time I wouldn’t have had to come back and get the issue corrected. The customer service was absolutely terrible and I never return.
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October 2023 by Bita Riazi
I just wanted to take a moment & recognize one of the store managers at this location: Michael. He's always been consistent & extremely helpful any time I've needed assistance with a product, purchase, or creative project that I've asked for extra guidance on.
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July 2023 by Lisa Chen Ng (lisacng)
Staff is very helpful and courteous! My balloons got all tangled when I brought them outside and they helped me untangle them
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July 2023 by Marcellia Kemp
Party City gas mire than I thought. I was looking for large gift bags and was referred to Party City. They were in stock along with tissue paper to match, both at a reasonable price.
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June 2023 by Chantel Walker
Good customer service! Came in for some last minute things and my cashier recommended a different balloon because it came with more and was a fan favorite. I appreciate that and my balloon is super cute!
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May 2023 by Carroll N.
6.1.23I have a Party City by my place in Columbia, but this location appears to have a better and larger selection and variety of merchandise. I saw different themes including graduation, 4th of July, LBGTQIA, movies, 80s, retirement, and more. Definitely a fun place to shop!Before coming to the store, I looked online to check if they had 15 white round tablecloths for a work event. It said they had over 100 and that it was $2 each. Upon arriving, I saw the price reflected $3. Upon checking out, the sales associate was able to do a price match. Glad I checked before coming and encourage that you do too.Staff were friendly, helpful, and knowledgeable in answering my questions and ringing my order up as tax exempt.I definitely prefer this location over Columbia and will likely shop here if I need party supplies going forward.
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April 2023 by Bekah Burket
We purchased birthday decorations for our 2 year old. All sales associates were helpful. I am most impressed by the balloon selection! We’re going on 2 months since the birthday party and these mylar balloons are still in the air!
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March 2023 by Mariah Torries
Michael and Maura provided great customer service! I came into Party City to purchase arch balloons for my son’s 1st birthday party, and Michael was there promptly to assist. Immediately when I walked in Michael greeted my mother and I and thoroughly informed us of all options for a balloon arch. Michael patiently demonstrated to us on how to create a balloon arch and informed us of the appropriate materials needed. He provided great recommendations for making a successful balloon arch. With Michael’s guidance I purchased an electric balloon machine for my 100+ customized balloons. Purchasing the electric machine was more efficient rather than making a costly customized order. Due to Michael’s friendly, helpful, and professional customer service I will definitely return to this location for future events. Thank you, Michael, for your phenomenal service!
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March 2023 by Lauren Bernstein
Party city went above and beyond for me. I was supposed to have balloons delivered to our party room for my son’s birthday. They were delivered by a third-party delivery service and I missed a phone call and they refused to come back. party city made sure that I received them. After explaining to the awesome manager he sent an Uber with the balloons so my sons party was complete. Can not say enough great things about the kentlands party city!!
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February 2023 by Anahita Ghasemi
They didn't have lots of 5 most of the shelves were empty and we couldn't find most of the items we were looking for
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February 2023 by Lovely Tai
Love the staff here. Very helpful and friendly
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February 2023 by Tassey Russo
What do you need for a party? It's here. Hadn't been in years but could easily see that the store is keeping up with trends.