Rosenthal Acura Service is highly regarded for its exceptional customer service and knowledgeable staff. Many customers have praised Chris for making the car service process easy and stress-free, explaining everything clearly and showing genuine care for his customers. The service team, including Ben, Mike, and Elizabeth, is noted for their proactive and effective problem-solving skills. Nakeya Brown has built a loyal customer base, helping clients with fair deals and expert advice, while Salem and Tony also contribute to the dealership's positive reputation. Customer feedback highlights Mrs. Elizabeth Rodriguez for her professionalism and friendliness in the rental car department. Despite some initial concerns with a member of the sales department, customers have expressed satisfaction with the resolution provided by Walter, the sales manager, and the attentive service team, including Devin and Adam. Overall, the dealership is recognized for its focus on service and commitment to customer satisfaction, making it a recommended destination for Acura owners.
Malcolm provided a top notch professional service. I have been please with his services, very professional.
Thank you again.
May 2024
Ben, Mike, and Elizabeth are all amazing to work with! Very proactive, custom-service oriented, and are effective problem solvers. Avoid Danny Clavijo at all costs. He's ineffective and provides minimal and lackluster customer service that leaves much to be desired.
February 2024
Nakeya Brown does it again. I just purchased my 5th car with her expert advice and wise counsel. I appreciate feeling like I’m a on her mind and that I’m getting a fair deal. Salem and Tony are perfection as well. The dealership keeps getting my business because of this stellar team.
