Rosenthal Gaithersburg Mazda is a trusted source for new and pre-owned Mazda vehicles, aiming to provide an exceptional experience. Their service department is described as first class, with quick and attentive handling of issues, even without an appointment. Customers have experienced being taken care of like family. The team is noted for being professional, attentive, and transparent with vehicle maintenance needs and potential solutions. They are also praised for being extremely helpful and kind, making the process easy. This dealership offers great people with great service, and a significantly better price for services compared to other dealerships. The service center experience is considered the best in a long time, with staff going the extra mile, leading to customers planning to use them regularly.
My experience with the service center was outstanding. My service advisor, Jennifer was awesome and provided exemplary customer service. If you drive a Mazda and ever needed a service, I strongly recommend this place.
October 2025
Their service department is first class. I stopped by with a problem and no appointment. They quickly addressed and FIXED my issue. To top it off they offered to wash the tree sap off my car. I was taken care of like family!
August 2025
We had a wonderful experience with Amin and Nichol, they were extremely helpful and kind to us. We appreciate them and how easy they made the process
