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December 2023 by Tiffany H.
I had a terrible experience shopping here. They attach price tags to clothes using a stapler. I came to buy pants with an elastic waist band and as soon as I tried them on, the staples with the tags pop off. Although I made sure to keep the tag with the pants, the cashier, Lillian who claims she's the manager, tried to say that it wasn't the right tag and that I should pay $14.99 (a random amount because one pair was $9.99 and the other was half off, which would be $5). I told her I made sure that these were the correct tags, offered to show her where I got the pants, as they were all similarly priced, but she refused to look. I felt like I was being discriminated against and accused of trying to price switch, which is stealing. My family has donated to this store since my childhood, for over 30 years, but after this negative experience we won't be anymore.
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November 2023 by Java Mur
Nice place. But not many good things to buy. 2nd Ave Thrift Store is much better
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October 2023 by Heather Monique
Easy drop off and I think I just made my last one here, ever. I brought 2 of great grandmother’s antique table chairs which were not an exact match to each other but the same size and in excellent for their age and was turned away, very ungraciously and rudely by a young man I’ve never seen work here before who could use tips on manners and communication skills. I don’t mind the policy. I mind the attitude which is unnecessary. I have options where I donate and will go elsewhere moving forward. This Salvation Army has received 20 years donations from me and that’s more than enough.
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September 2023 by Mariano Lopez
Tried to donate an upholstered chair, they turned me away. They said it has to be a pair . Not the first time either. They’ve become quite picky. So much for a “Christian based” organization. All my items go to Good Will from now on.
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August 2023 by Han Stw
Well organized and clean thrift store near Gaithesburg/Germantown. Mostly clothing items. Prices are a bit high for some items but reasonable for most others. Plenty of parking spaces available. Donation drop-off is in the back of the building (different car entrance from the thrift store road entrance).
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July 2023 by Hannah Gamble
Only looked at home goods for picture frames and there were so many broken things for sale at ridiculously high prices. In fact most of their prices match brand new prices in Target. Lowest picture frame I could find was $3.99 and it wasn’t even glass and was scuffed up. I remember when going thrift shopping would be a fun scavenger hunt but here I feel too poor to even shop.
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May 2023 by John D.
I was just minding my own business checking out on wednesday and the cashier Claire was being super jittery and awkward and seemed on edge about something and veryyy impatient.She then talked to me very condescending like when telling me how to use the payment terminal as if it was some alien technology from another planet or like I was a toddler. She then says out of nowhere unprovoked: "it gets better" I was very confused by this because I was as just minding my own business trying to pay and she seemed like she wanted to be correct about something to have a psychological advantage on a stranger? Idk something like that. Was just Self projection of their insecurity and its frankly annoying when you're just trying to buy something.(I wasn't even sad or anything I was just had a unpleasant face because of her awkward and impatient demeanor as anybody would.)It was very offputting because when I usually check out at thrift stores the transaction is smooth and easy and the cashier is at least respectful (and minds their own damn business) . Not this cashier and I know they dont get paid enough to play egomaniac self righteous therapist with customers.I know most of the time people have good intentions with this type of thing. The way she said it was very self concerned and individualistic.Also it did get better,When I walked out of the door and left their presence.
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May 2023 by farhan maqsood
I went to a store used in this old clothes has discontinued for bought a thing of everything paid for keeping it.
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March 2023 by Ann Ge
This thrift store has amazing deals and clothes. You will be spending hours here because there are so many clothes. The main downsides are there are only four fitting rooms, not enough cashiers, sometimes it’s hard to find a cart, and clothes are scattered on the floor. Other than that this is the place to go!
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March 2023 by Mary Robinson
Big store, great staff. Very friendly and helpful. Always furniture.
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March 2023 by Uwu Bahah
This place was not very good some things were broken and some were open never coming back
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January 2023 by Brian Little
The store is clean and well organized. I was greeted by friendly staff but not bothered by them while I shopped. The pants are hung in a very helpful way. They are clipped to hangers on the side of a pant leg and at the waist. This makes it easier to read the size labels without fighting with the surrounding pairs of pants. The store has some furniture. A large couch had a sold ticket on it so it appears that their OK with people picking up large items when they can get a large enough vehicle after purchase. I didn't ask about delivery but I know, in the past, I have personally had the Salvation Army pick up furniture from my house for donation. This store has a HUGE collection of CDs! I intend to go back when I have more time to cull through them when I have my reading glasses with me. I bought 5 or 6 shirts and some LED light bulbs that PEPCO had on sale for a really good price. There was also a pretty big collection of bicycles; especially for kids. There was a reasonably collection of housewares but not an overwhelming amount like I see at some other thrift stores. Don't go looking for books at this store. I didn't see a single one. Not a problem for me though as I read only online content and find books to be a waste of space. I wasn't aware of any promotions but I did spend less on the shirts than I have at some other thrift stores recently. I had a good shopping experience here just like I did at their South Rockville store.
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August 2022 by Sarah Stoolmiller
I am a frequent customer because of the amazing things you can find at the thrift store and this store is wonderful and most of the employees I've spoken with are great except one woman her name is Chloe she's very rude. I asked her a question about dropping off a bedroom set another day and she was very rude when speaking and it felt like she just wanted to end the conversation quickly. When Chloe works the register she's very cold and rushes through everything whereas the other people that work the register are very sweet and talk and joke with you and aren't rushing in any way. I feel like for a Christian establishment it should feel homey and not rushed at all.
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August 2022 by Virginia Nsangou
This store is so slay. I love going here because it’s so chill and has so many options. The prices are good too. The dressing rooms are always clean!!
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August 2022 by Bonnie Maurer
Prices are outrageous 1 pillowcase $7.99 dresses $12.99 to $2o.oo Walmart is cheaper!!!!
