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January 2024 by Bryson J.
Dont go there, it's over priced for food I paid 6 dollars just for some 5 gum. The indian clerk is rude and thought we were stealing because I was black in which when me and my friends walked in he locked the door and told us to get out, do not go there.
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December 2023 by Herpinder Mann
I took my car to get MD inspected over here. I had a great experience taking my car here because even though my inspection failed, the manager explained to me why it failed because of the tint. The tint specification allowed in MD is 29% and mine was 30%. They charge me $50 to remove the tints and passed me for the inspection the same day. This was so convenient and the staff was so helpful! I just moved here and I am going to continue coming back to this station for my other needs!
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November 2023 by Bryant C. Lee
DO NOT BRING YOUR VEHICLE HERE FOR MD STATE INSPECTION.About two weeks ago I brought my mini van here. They wanted over 1k for repairs after I failed inspection. They also fixed the door without my permission and charged me for it. Anyways, I took it somewhere else and got my repairs done for $400 and saved over $600 and passed inspection. Clearly, they make money off failed inspection. I thought to myself they didn’t charge me for reinspecting the car so I’ll try this place again when my brother purchased a new car in VA only a few years old. How wrong I was…. Same car that passed in VA failed and he was stuck with removing the tint off his windows because of a %6 difference. The manager told me his license would be in jeopardy if he passed us. I thought to myself the police only ticket the driver they don’t care about the gas station. What an excuse. This place does not care about repeat business. They are only in it to make the quick buck. They make money off extra repairs and reinspection fees. I will never bring a car here again and will advise my friends as well. I feel horrible for recommending this place to my brother.
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November 2023 by J T
How can a Shell station not have a working bathroom? No sign on inoperability and the Clerk has been smoking too much ganja. The higher price is certainly not justified absent better facilities and training!
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October 2023 by Meron
Very Disppointed. I had the car at the dealership for tune up last week and had them check everything and get it ready for MD inspection. Called this Shell gas station to make an appt which was easy. Was told the inspection will take a little over 1 hr. The car failed because of brake lights which cost $75 add'l dollars (paid total $185). I asked if I can take it back to the shop to have it fixed (since it was just serviced) and bring it back, I was told it told there would be a $35 reinspection fee.I will not be using this shell Inspection facility again. This is my 4th car I have had inspected in MD and I have never been asked to pay a re-inspection fee if the car returns within a month not to mention have a car fail b/c f brake lights.
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June 2023 by Erica James
I could not be happier with the care and service I receive from this shop. You can expect fantastic service at very reasonable prices. I highly recommend this shop! I don’t trust anyone else in the state with my car. Rahkee and staff are very knowledgeable. They walk you through needed repairs and always keep you informed. My car is running like a charm!
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January 2023 by Jason Arnold
I’ve been a Darnestown Shell customer for nearly 20-years. Fair prices, reliable, and great service. My most recent experience was a transmission replacement on our 2004 Acura TL. Despite supply chain challenges in sourcing transmissions, Rakhee found a replacement quoted a price and promised a quick turnaround. She kept us updated through the process, sent pictures of suspension parts that needed replacement, and stuck to her quote even when an additional part was needed. Finding a good mechanic and shop can be difficult. As long as Darnestown Shell has a garage, I’ll be a customer.Services: Auto tire replacement
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July 2022 by Rebecca F.
AVOID THIS PLACE AT ALL COSTS. The business owner Rakhee Dhawan is dishonest, rude, unethical, unqualified to manage a car repair shop. She took advantage of a senile old man and swindled money for NOT REPAIRING ANYTHING. In fact, she left the vehicle in WORSE CONDITION than when it was brought in. Our car wouldn't start in the past cold winter. Rakhee diagnosed that it was a faulty fuel pump. But the car was less than 6 years old and very low mileage and well maintained. She claimed to had secured an aftermarket fuel pump and then had to return it because she ordered the wrong one. When I asked her to provide the proof of that, she refused. It was my mother's car but she wouldn't communicate with her at all. She knew she could take advantage of my father and kept convincing him to authorize BS work. Like ordering a new fuel pump and dropping the fuel tank to drain the fuel. Again, the issue is the car wouldn't start! Rakhee doesn't know a thing about cars. She literally said that a typical car battery lasts 2 years! LOL maybe the ones that she sells. A good battery should last 4-7 years. When I asked for the diagnostic codes, she couldn't provide them. The night before we were going to pick the car, I went by to see the condition of the car. Rakhee has claimed that we couldn't pick it up that day because the fuel tank was not attached to the car. But lo and behold that night the car was sitting outside the shop. I looked underneath the car and the tank was attached. Now who is lying through their teeth? When I asked her what is was doing sitting outside, she said she pushed it outside to not block her service lane. With that logic, she would have to push it back into the garage to reattach the fuel tank the very next morning. Who in their right mind would do that?! In the end my old man paid her $500+ to do absolutely nothing except drain the car of all of its fuel. Hence in worst condition than it was brought in. My father is the type to avoid conflict and he is at an age that couldn't make rational decisions. Unfortunately I couldn't prevent him from paying. She charged us for draining the car of fuel and supposedly ordering the wrong pump. Now who's fault is that and why on earth would that passed to the customer?! We ended up towing the car to a mechanic I trusted. And guess what the real issue was? It just needed a jump start and a reset of the ECM. Conclusion: avoid this place like the plague. If she keeps doing business like this, it won't last. Companies know the name "Rakhee Dhawan." One to NEVER hire.
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June 2022 by Savita Misra
We have brought our cars here multiple times and always have had a professional experience. Ms. Rakhee and staff are very knowledgeable and provided reliable and quick car service, maintenance and repairs. We will be bringing all our cars to Darnestown Shell for a long time. Thank you Darnestown Shell!Services: Auto brake replacement
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January 2022 by Morad Vaisi
I used thire services for changing oil and filter - replace the break equipments forboth side of my car tyers and general technical inspection. thire service is very good and relible . They are perfessional and kind.Service: Oil change
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June 2021 by zahra ghorbanpoor
They did great job to fix my car, everyone was very friendly and polite and took care of my car to fix the problem. The cost was reasonable and service was done fast . I am happy with their customers service
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June 2021 by Tim Wilson
I would highly recommend using Darnestown Shell for any and all car repairs. I have been taking my cars to this location for over 15 years and they are always professional, do outstanding work at a fair price and are very accommodating. A special shout out to the station manager, Rocky, who is great at her job and a pleasure to work with!
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June 2021 by Deepak Dogra
Darnestown Shell is one stop for all the solutions. Their service professionalism is outstanding.Their Manager Miss Rakhee is highly intelligent and a wonder professional women. They not only gives you good service with the genuine parts and great service, they also make you speechless. Their rates are very genuine and competitive. I will highly recommend everyone around to go there for all the automobile issues. I wish them all the luck and success for the coming future.
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June 2021 by Hyeog Kang
Don't use this shop. repair item is just $2.99 and total charge including tax $20. If you need sign after getting repair warning from police like bulb change. You have to pay another $25. Please be careful before using this shop.It's really rip off.
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June 2021 by Neetu Kohli
I was so happy with the professionalism with the manager at this station. I originally had asked for change of break pads and she called me back and told me that I don’t need that and just needed slight maintenance on it. She could have charged me but she did the right thing by being honest. I later went back for oil change and new tires. I would recommend this service station for any service needs a ?!
