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January 2024 by MJ
Yes, they're convenient for an unscheduled oil change. But they're also eager to upsell, and the one time I bit, they shafted me. These donkeys sold me windshield wipers and "installed" them. Imagine my fury when I discovered that the wiper blade attachments don't match my car.These folks are too interested in collecting more money by upselling, and not interested in making certain they've installed a part that's compatible with your car.And with that, they've lost a regular customer...
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January 2024 by Giannis Marmaras
After a year going there for oil change I never had a bad experience! ALL of the employees make me feel like my car is in good hands and they care ! Nothing more to say… good job guys, you won my trust!
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January 2024 by luis hernandez
The lady who greeted me was extremely rude. She stated it's cold here what do you want? I was really surprised because I've never encounter this issue from the Lube center. She needs training in handling her attitude and perhaps frustration. I have to say the gentleman that took care of me at the bay was really great and professional and he stated he would report the incident. Hopefully the manager is able to address this issue.
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January 2024 by UnorthoDoxMind
I stopped by for a undercarriage piece of my car that was hanging off, missing a few screws, and the manager on duty Christian took a look and along with Josh, re-installed one piece and let me know the other one needed factory screws that he didn’t have. But told me how to get them and where. Not only were they very welcoming, professional and courteous, he also chose to not charge me a penny for that small but big service he did for me.I recommend his shop to anyone looking for any work done on their car.
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January 2024 by Neşe Tirki
I have never seen another workplace with such good employees. My car suddenly stopped and I was stranded on the road last night and I thought I needed an oil change, so I talked to them. They sent someone to look at the car, even though it wasn't normally their job. I appreciate them for being so kind, polite and helpful. I will always be there for all my car work!
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January 2024 by Victor
This is the second time I have visited this place for an oil and filter change. I like it here because you don't need to make an appointment, the service is fast, efficient, with good service and a fair price. They check some basic vehicle items such as transmission fluid, battery, belts, inflate tires and refill windshield washer fluid. At the end of the service, in my case I received a voucher for a car wash. I recommend checking their website to be eligible for the discount coupon. Overall, I highly recommend it, as they provide good service, great service, combined with a fair price.
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January 2024 by Earl Kidd
Great customer service and great service overall!Evelyn was very helpful with what was going to be done with my car and the cost. Also very friendly!Kentrell was also very helpful and recommended some things that I should do without pressuring me. He was informative and friendly.Overall a great experience at a fair price and it only took 10 minutes. They also include a free car wash coupon as well. I will definitely be coming back.
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January 2024 by Cynthia Johnson
I was in and out in 15 minutes flat. Staying home n top of my oil has gotten me to 188,000 miles so far. The service is quick, easy and thorough. The staff is astoundingly kind and so very nice. Happy holidays Lube Center! Ten stars to the whole staff.
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November 2023 by Lakita Forster
Let me start off by saying I absolutely love this “location” Great customer service all around and they did a fantastic job. My tech AMBER was amazing! She was very professional polite/ GREAT customer service And her work speaks volumes. I will only and I mean only come to this “Location”! I say that to say this- Germantown location put a horrible taste in my mouth and I will never ever go back there! I decided to give the franchise another chance and this location made me happy I did! ?
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November 2023 by Zachary Weisenthal
Fantastic service at this location. Clean facility. Staff was SO friendly and attentive. Just happy hard working people! Great energy in here. Quick service for a fair price. Recommend and will be coming again.Service: Oil change
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November 2023 by Daryl Spurgeon
I’ve been here a couple times after going to Honda took 3.5 hours for an oil change.The first time I went I met Enrique he was very friendly talked me through everything on the car and made suggestions but with no real pressure.It’s because of that experience and quick work that I’ve been back and they were just as quick and friendly as before.
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November 2023 by Nathalie Payen
I never write reviews but I have to say incredible service. They were fast, kind, thorough, and provide a free wash i can use at any time. I will 100% be back. My new regular spot for an oil change :)
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October 2023 by Samira Schadt
Wow. This Place has top notch customer service. They were all so polite and accommodating. Great spot!! I will definitely return!Services: Air & cabin filter replacement
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October 2023 by Bart Ransone
Exceptional customer service. The place runs like a well oiled machine. Great communication, customer service, and polite staff. Did I mention dog treats for your canine copilot. Highly recommend and will visit them again for my next oil change.Service: Oil change
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September 2023 by Chris J.
People say $55 is pricey for an oil change, I don't care guys. You are paying for a convenience. I would rather pay this price, then wait hours for my car to be completed in another garage for $30. Lube Center is efficient and the staff is very nice! You are in and out in minutes, my wife and I have been coming here for years.
