-
January 2024 by Kelvin Hu
Employee needs better training and customer service. I had to make an appointment online in order to reserve a truck. The front attendant that was helping me told me that there were no trucks available for reservation when trying to reserve in person. I saw on the lot there were about 6 trucks available. I mentioned what I saw and was told all the trucks were reserved and that no trucks are available for reservation. I had to go into my car and reserve the truck online for I wanted. After making the reservation online and following all the instructions, my reservation was confirmed for 1:30pm. I went to go get my truck at the same location, to meet with the same employee that was previously helping me. The employee told me that there were still no trucks available and that even though I had a reservation, I am not able to get the truck I wanted. After a few arguments and raising my voice to this employee, it turns out there were 2 reservations that day for 3 and 5pm. I ended up was able to get my reservation when the employee frustratingly said "oh whatever. I don't care about the other reservations. Take the keys". I then left with my truck.
-
November 2023 by Gayatri Patel
Good service
-
September 2023 by Interenovation Renovation
It's not my first time using U-haul. This last rental, was my worst experience. Not just because the equipment was really bad, but the people who was attending is very rude and try to take advantage in every step. Definitely will not recommend this location. (Negative 10 stars)
-
April 2023 by rahim_thedream 98
They close early 7:30-8pm
-
August 2020 by Dylan King
I showed up around 9am for my Uhaul truck pick up. The key wasn’t in the box as they said it was. The cashier checked and went to all the trucks/vans to see where it is. Come to find out it was hanging up inside behind the counter. I had ordered the appliance dolly and they didn’t have it in the truck. I went back inside asking for one, he said they’re all out however let me look in the shed. Yes they didn’t have any. However I was still charged for it. I had to them drive to another Uhaul location wait for over an hour in line just to rent the appliance dolly. Won’t be using this location again, too disorganized. On top of that their phone number doesn’t work. Uhaul provided me with another phone number to reach them however that was a fax number. Or recommend these guys.
-
March 2019 by Santosh Koirala
Perfect for moving Truck And Boxes Needs...
-
December 2018 by Muhammad Shahzad
Staff was not very well aware
-
March 2017 by Dave Carroll
Hassle free experience. Nice new truck for use. Fair price. Would recommend.
-
January 2017 by Alexis Milan
Horrible! No one knows what they are doing and couldn't get checked in to pick up. I am soooo pissed off!
-
April 2010 by A Google User
I had booked a UHaul Van here...When I try to complain about the VANs fault the representative in there had an attitude to not listen and had the audacity to say that I can call up the customer service & complain!!!....The lady did not care about the customer and business...If you want to be insulted go here!!!
-
September 2009 by A Google User
It is a gas station. Small parking for trucks. Hard to drive in and out. The guy there was pretty fast and we rented and returned out engine without problems. The van we had was 16000+ miles.
