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March 2024 by Smiles1467
I have always had an exceptional experience at this UPS store, with any question or need I had being addressed very easily by multiple staff members over different visits. They have never failed to give me an easy solution and to find a way to meet my needs, which I greatly appreciate. I don’t ever feel that they are there just to get the job done quickly or to make money. After many good visits, Jason specifically helped me today as well and really had my best interest at heart. I tried to do a survey online, but this was the only way I could give feedback so I wanted to make sure I did so. Thanks very much guys—for always being there and happily helping our family with our returns and packages!
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February 2024 by Linda
I am out of state and needed help receiving a piece of furniture. The woman I spoke with here was amazing and went above and beyond packaging the piece beautifully to ship out to me. Thank you A!
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February 2024 by Kate Polcaro
Awesome with great service
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February 2024 by Missy B
I tried to ship a package over seas and it was lost before it even left the store. It was either taken from the store or by the USPS worker who was supposed to pick it up but never scanned it. After a “thorough search investigation” they dropped the case. I’m pretty sure I know what happened. I’m out hundreds of dollars.
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January 2024 by J
This UPS provides the best service compared to any UPS in this area. The staffs are all extremely helpful & courtesy. I’m very blessed that I live only 5 minutes away.
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January 2024 by Ahmed Alsaraf
One of the worst ups store with the new owners their service went down so much. They keep on complaining about tapping Amazon boxes and after so many bad experiences this was the last time for me there, the lady through my box on the floor while i told her I will be back to take it as I don’t want to ship the item with you.I would definitely not recommend that store until they manage to improve their customer service skills.
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December 2023 by June
We came in for Notary services in12/20. Thais, Kourosh, and Atoosa took their time to help us during the very busy holiday season. They ran the store seamlessly.
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October 2023 by Kalle Bannister
Very friendly. Greets you upon entering the store. Quick service.
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October 2023 by Mar Rie
My favorite UPS store. The staff are super kind and helpful - all of them! They always provide great service. The store itself is clean, well-organized, and calm.
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October 2023 by Dimpy Bakshi
This UPS is open on Sundays!! Not only that, customer service was spectacular! This is my fav UPS now!
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August 2023 by Carol S
LOVE this UPS store! Always clean, staff are helpful, and service is amazingly prompt. Just shipped a package to my daughter in college in North Carolina, and it was delivered <24 hrs after I dropped it off.
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August 2023 by Jen W.
Quick and easy service. Everyone is always pleasant and helpful. Great location with lots of parking.
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August 2023 by g myers
Always courteous w a ton of services and convenience
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August 2023 by Gary Edell
The Darnestown UPS store provides the highest level of customer service.
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August 2023 by Changsop P.
Professional, kind and helpful. Strongly recommend.