The UPS Store #6641 in Gaithersburg provides a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. This locally owned store is known for its cleanliness and exceptional customer service, often with no lines or quick-moving ones when they do occur. Customers appreciate the reliable tracking system and professional, courteous drivers. However, there are concerns about the accuracy of online hours, which can lead to confusion. Many reviewers recommend this location for its expertise and flexibility, noting how staff members go out of their way to assist, making visits pleasant even during busy times.
Came on a Sunday afternoon. Counter clerk was very friendly, patient and processed the return in a couple of minutes.
5/5
July 2025
The store consistently maintains high cleanliness, the staff delivers exceptional service, and there’s rarely a line. When there is one, it moves quickly.
May 2025
Quick and convenient! I return lots of Amazon packages here, and it makes it very simple.
