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August 2025 by Roy Saini
Came on a Sunday afternoon. Counter clerk was very friendly, patient and processed the return in a couple of minutes.
5/5
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July 2025 by Debra Duvall
Rudest UPS location. Won’t not help my son sent a document to their email to print. I came in separately to ask why. No apology. Just attitude.
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July 2025 by Letricia Coleman
Helpful and Friendly staff
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July 2025 by Ana Cavalcanti
The store consistently maintains high cleanliness, the staff delivers exceptional service, and there’s rarely a line. When there is one, it moves quickly.
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June 2025 by Liliana Urrego
Very bad experience. I sent some documents that were returned for an error in address. But they returned my documents completed destroyed. Why in this store they do not use a bag for the package?
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May 2025 by kasey rosen
Quick and convenient! I return lots of Amazon packages here, and it makes it very simple.
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May 2025 by Fung-Lung Chung
Bad derive not helpful at all
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May 2025 by Jason Nehmer
One particular staff member is rude, aloof, and doesn’t seem particularly interested in being of assistance, opting instead for snarky remarks.
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April 2025 by D C
Had a shipment set to pick up here but was marked as not being able to be delivered. I called the store and the person told me that they declined to receive it because it was alcohol and that they can’t receive it. I asked for more info and they said that NO access point/ups store can receive alcohol packages. I called UPS customer support and they said on their side the package was marked as undeliverable because the UPS store was full on packages and actually NO access point or UPS store has that policy. So they just had it sent to another UPS store for me so I can pick it up after work as it’ll require a signature.
What a weird thing to lie about.
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March 2025 by Silvia Escolero
UPS consistently delivers exceptional service with timely and secure shipments. Their tracking system is reliable, and their drivers are always professional and courteous. With outstanding customer support UPS sets the gold standard for shipping excellence.
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March 2025 by Sandra Ayala
Good stuff very friendly
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January 2025 by Joraver Singh
Horrible customer service. front desk does not know how to treat customers. They need better training
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December 2024 by Ahmad Ali Tavakolyzadeh
I had a disappointing experience with the staff at this location. I stopped by to drop off an Amazon return, as UPS was listed as a free return location on the Amazon website. However, the staff were cold and unhelpful, and they tried to charge me just to tape up the box.
It seems like they don't care about customer feedback, but I'm writing this review to warn others. We should reconsider doing business with them to encourage improvement in their customer service. Otherwise, their customer care will continue to decline.
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December 2024 by Anil Nayyar
I and my wife in our 70,s visited this store today at 1pm. The male agent was so rude and condescending and won’t answer our questions. I have never come across so rude a guy in the US. When asked to contact his supervisor or tell his name he asked to come on January01, 2025, really. I am surprised how this guy with this attitude and personality is working in a public dealing job. Never visiting this store.
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November 2024 by Dennis Tsurkan
Hours do not reflect correctly online. A printed piece of paper doesn't tell 5+ people within a few minutes of one another coming up to the door with boxes that they're closed. Everyone deserves holiday hours and holiday pay! But communicating that is important to those of us who check hours online before planning to come by.
