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March 2024 by Liliana
The costumer Service is excellent and very professional!!!!!
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March 2024 by Allan Freedman
The staff are good but the shipping prices as this store were astronomical. I went over to the Staples nearby and the price was significantly less. Saved more than $150! Sure, it probably had to do with the time it took for delivery, but the staff at the UPS store never presented those options.
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February 2024 by Jorge Urgiles
Only one person helping customers
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February 2024 by Shanthakumar Velusamy
Excellent customer service. Renata serviced my request and really delighted with her service and attitude. Thank you.
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February 2024 by Lisa Caesar
There are parking spaces in front of the store, and they provide walk in notary services. They also provide printing services. The staff is professional and efficient. This is now my default shipping location. Highly recommended!
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February 2024 by Dee Wald
We have been doing business with this location for a few years now, and Renata and the crew are always pleasant to deal with.We drive from Frederick County to this location for our notary, packing and shipping needs. The Frederick County locations are not very customer oriented backed up by the numerous negative reviews online.
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February 2024 by Markkel Malloy
Lina is so helpful every time I go over there she treats me right. All the staff is super helpful in solving issues with my packages.
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December 2023 by Jerome Opon
There is a closer store to me than this one, but I prefer to go to this one. They are all professional, efficient and friendly but Renata stands out
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December 2023 by Kirk Bell
This is the best ups store around. They don’t buckle and dime u with charges. They are there to help!! LuFann and Jared are the best. Fast friendly and just good people!
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December 2023 by Harold M.
I had a wonderful experience at the UPS Store, and I wanted to take a moment to express my appreciation, particularly for the exceptional service provided by the manager, Renata. From the moment I walked through the door, the staff greeted me with warm smiles, creating a welcoming and friendly atmosphere.Renata's attention to detail and commitment to customer service truly stood out. She went above and beyond to ensure that my needs were met, taking the time to answer my questions and address any concerns I had. It's refreshing to encounter such dedicated and attentive professionals who make your visit a pleasant one.The UPS Store, under Renata's leadership, has definitely won my trust and loyalty. Their services, including shipping, Amazon drop-off, and notary services, make it a one-stop shop for a variety of needs. I highly recommend their services to anyone seeking a reliable and customer-focused establishment. Thank you to Renata and the entire team for consistently delivering outstanding service!
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December 2023 by Sol Escoto
Every time I am in the area I visit this store. I love the customer service they offer, especially an employee named Kay Rivera who is very attentive and friendly with everything I need. I recommend everyone to visit this store.
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December 2023 by 최효진
Had to go on to get a package shipped. Was in an out in about 2 minutes. Very nice and friendly staff. I have been in a few times and have always been treated well by the staff.
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October 2023 by Caroline Wang
Notary service was good but fees were exceptionally high. Do not recommend coming if there are other options.
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September 2023 by Clay Palmer
Very unprofessional and lazy staff. Was told it was “too hard” to look up details of a returned that had potentially been lost. If it’s “too hard” to do your job, maybe you should find a new one. Parking also a nightmare with regularly no spaces even remotely close to this cluttered location. DO NOT use this location.
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August 2023 by Amparo Zevallos
I had to ship 13 big boxes and Tabitha was amazing. She guided me and told me what to do, what would be more convenient.She was very knowledgeable and helpful.Thanks Tabitha