Xfinity Store by Comcast
Internet Service ProvidersHours:
31 Grand Corner Ave Suite 31, Gaithersburg MD 20878 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast at 31 Grand Corner Ave in Gaithersburg, MD, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Visitors generally find the store clean, colorful, and well-organized. Many appreciate the quick and friendly service, often completing transactions within minutes. For example, returning equipment or picking up orders is typically straightforward and efficient, with some customers reporting wait times of less than five minutes. One employee, in particular, received high praise for being professional, courteous, and helpful, making customers feel valued and appreciated. Several reviews mention making appointments beforehand, which streamlines the process even further. While some reviews note that only one employee manages most of the work, others highlight that the staff is knowledgeable and friendly. Overall, customers have positive experiences, especially when they visit prepared and are attended to by staff who provide prompt, courteous service. The store is seen as a welcoming place to handle various Xfinity services with ease.
Most Recent Reviews
December 2025
Spanish guy is very nice and he made good customer service
December 2025
I was bracing myself when I read all of these negative reviews. I came in on a Tuesday morning, was acknowledged when I walked through the door and was able to return my router and get a receipt within 90 seconds. Great experience!
November 2025
Wait too long, No Internet available to ease the long wait, Staff uninformative
More Comments(106)
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